Family Court Intake Services Supervisor

This position is Exempt from the State of Delaware Merit System

Recruitment #091324-J65700-20800

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Introduction

Family Court’s mission is to provide equal access to justice for the families and children under its jurisdiction in a manner that is fair and efficient and that maintains the public’s trust and confidence in an independent and accountable judiciary.

We strive each day to build an atmosphere that ensures all members of the public are treated with courtesy, dignity, and respect.  We strive to have the same environment for our staff and value a diverse workforce.   

We offer career opportunities that make a difference in people’s lives every day.  Come join our team where our goal is to operate Family Court through great staff across the state (or statewide).

Summary Statement

An incumbent in this class is responsible for planning, assigning, reviewing, and evaluating the work of staff engaged in providing a variety of services which expedite the processing of civil and criminal petitions filed with the Family Court of Delaware.

Essential Functions

Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class.  Since class specifications are descriptive and not restrictive, incumbents can complete job duties of similar kind not specifically listed here.
  • Ensures quality service to Family Court litigants as well as the efficient and effective filing of pleadings and petitions.
  • Plans, assigns, reviews, and evaluates the work of staff; determines initial and on-going development needs of staff through on-the-job training or the use of outside resources.
  • Provides input on the development, implementation, and evaluation of Family Court programs, policies, and procedures.
  • Serves as an informational resource to the community, clients, and state and private agencies concerning Family Court jurisdiction and services.
  • Collects and compiles statistical data; prepares narrative, statistical, and unit activity reports.

Job Requirements

JOB REQUIREMENTS for Family Court Intake Services Supervisor
Applicants must have education, training and/or experience demonstrating competence in each of the following areas: 
  1. Three years experience in health or human services work such as applying theories, principles, laws and practices of health or human services programs and services that assist with and improve life for individuals, families, or communities such as financial support, employment, unemployment, housing, health care, disease prevention, substance abuse, child protective services, physical/mental health treatment and prevention or rehabilitation.
  2. Six months experience in managing cases as they move through the legal process.
  3. Three years experience in interpreting laws, rules, regulations, standards, policies, and procedures.
  4. Three years experience in staff supervision which includes planning, assigning, reviewing, and evaluating the work of others.

Conditions of Hire

Applicants must be legally authorized to work in the United States.

Criminal background check:  A satisfactory criminal background check is required as a condition of hire.  The recruiting agency may require the applicant to pay for the criminal background check as part of the conditional offer of hire.

Benefits

To learn more about the comprehensive benefit package please visit our website at https://dhr.delaware.gov/benefits/

Selection Process

The application and supplemental questionnaire are evaluated based upon a rating of your education, training and experience as they relate to the job requirements of the position.  It is essential that you provide complete and accurate information on your application and the supplemental questionnaire to include dates of employment, job title and job duties.  For education and training, list name of educational provider, training course titles and summary of course content.   Narrative information supplied in response to the questions must be supported by the information supplied on the application including your employment, education and training history as it relates to the job requirements.

Once you have submitted your application on-line, all future correspondence related to your application will be sent via email.  Please keep your contact information current.  You may also view all correspondence sent to you by the State of Delaware in the “My Applications” tab at StateJobs.Delaware.gov.

Accommodations

Accommodations are available for applicants with disabilities in all phases of the application and employment process.  To request an auxiliary aid or service please call (302) 739-5458. TDD users should call the Delaware Relay Service Number 1-800-232-5460 for assistance.

The State of Delaware is an Equal Opportunity employer and values a diverse workforce. We strongly encourage and seek out a workforce representative of Delaware including race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression.