Judicial Case Processor I - II

This position is exempt from the State of Delaware Merit System

Recruitment #102424-J72270-20300

Summary Statement

This is the entry level of case processing work learning the legal processes and procedures and performing the full range of processing activities of limited complexity. Applicant should have strong customer service skills. Call center, customer service and/or strong phone experience is preferred but not required. This position requires the employee to communicate clearly and concisely on the phone as well as in person with large numbers of diverse clients.

Career Ladder

Upon satisfactory completion of department promotional standards and job requirements, employees may be eligible to be promoted to the next level.

Essential Functions

Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, incumbents can complete job duties of similar kind not specifically listed here.

JUDICIAL CASE PROCESSING

  • Reviews legal/court documents for completeness, accuracy and compliance with applicable time limitations, costs and court procedures and determines appropriate procedural requirement for processing.
  • Prepares and issues a wide variety of court and legal documents. Researches case files, records, databases and other sources of information to insure accuracy of case data and resolve discrepancies.
  • Enters information into manual or automated systems.
  • Prepares and maintains files and records insuring all required documents are included.
  • Provides information on court/unit procedures and event status to the public, judges, attorneys and litigants.
  • Attends hearings and proceedings to provide files, records and case information to judicial officer; records event disposition and administers oaths.

Job Requirement Series

JOB REQUIREMENTS for Judicial Case Processor I
Applicants must have education, training and/or experience demonstrating competence in each of the following areas:

  1. Six months experience in document processing which includes reviewing and evaluating records for completeness and conformity with laws, rules, regulations, standards, policies and procedures, resolve deficiencies, interpret information, and track and monitor activities.
  2. Six months experience in record keeping.
  3. Six months experience in using an automated information system to enter, update, modify, delete, retrieve/inquire and report on data.

JOB REQUIREMENTS for Judicial Case Processor II
Applicants must have education, training and/or experience demonstrating competence in each of the following areas:

  1. One year experience in applying laws, rules, regulations, standards, policies and procedures.
  2. One year experience in record keeping. 
  3. One year experience in document processing which includes reviewing and evaluating records for completeness and conformity with laws, rules, regulations, standards, policies and procedures, resolve deficiencies, interpret information, and track and monitor activities.
  4. One year experience in using an automated information system to enter, update, modify, delete, retrieve/inquire and report on data.

Additional Posting Information

The State of Delaware recognizes the value of telework and flexible working schedules. This position is eligible for Alternative Work Schedules according to the State of Delaware’s Alternative Work Arrangement Policy. More information will be shared at the time of interview.

Conditions of Hire

Criminal background check: A satisfactory criminal background check is required as a condition of hire.  The recruiting agency may require the applicant to pay for the criminal background check as part of the conditional offer of hire.

Benefits

To learn more about the comprehensive benefit package please visit our website at https://dhr.delaware.gov/benefits/

Selection Process

The application and supplemental questionnaire are evaluated based upon a rating of your education, training and experience as they relate to the job requirements of the position.  It is essential that you provide complete and accurate information on your application and the supplemental questionnaire to include dates of employment, job title and job duties.  For education and training, list name of educational provider, training course titles and summary of course content.   Narrative information supplied in response to the questions must be supported by the information supplied on the application including your employment, education and training history as it relates to the job requirements.

Once you have submitted your application on-line, all future correspondence related to your application will be sent via email.  Please keep your contact information current.  You may also view all correspondence sent to you by the State of Delaware in the “My Applications” tab at StateJobs.Delaware.gov.

Accommodations

Accommodations are available for applicants with disabilities in all phases of the application and employment process.  To request an auxiliary aid or service please call (302) 739-5458. TDD users should call the Delaware Relay Service Number 1-800-232-5460 for assistance.

The State of Delaware is an Equal Opportunity employer and values a diverse workforce. We strongly encourage and seek out a workforce representative of Delaware including race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression. 


Click on a link below to apply for this position:

Fill out the Supplemental Questionnaire and Application NOW using the Internet.
Upload Resume to Start an Application
Contact us via conventional means. For further assistance, you may contact us by phone at (302) 739-5458, or e-mail at jobs@delaware.gov.