Volunteer Services Administrator

Make a Difference with DHSS

Our mission at the Department of Health and Social Services (DHSS) is to improve the quality of life of Delaware citizens by promoting health and well-being, fostering self-sufficiency, and protecting vulnerable populations. We prioritize personal and family independence by assisting individuals and families in a variety of life areas.

We offer numerous career opportunities and are dedicated to attracting and retaining highly talented individuals who are ready to make a difference in their community today. DHSS is a great place to kick-start your profession.

For more information, please visit https://dhss.delaware.gov/dhss/ today!

This Volunteer Services Administrator position will function as the AmeriCorps Program Officer for the AmeriCorps federal grant program. Acting as the officer for this program, your duties will revolve around coordinating services with outside resources such as local, State, and Federal agencies; volunteer management professionals; and service agencies. You will handle all program management components including planning and organizing aspects; providing expertise to subgrantees; directing technical operations; and evaluations.

Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, incumbents can complete job duties of similar kind not specifically listed here.

•  Recruits, interviews and selects volunteers. Assigns volunteers to a variety of settings.
• Schedules interviews with agencies and completes follow-up. Serves as a liaison between volunteers and agency staff to promote acceptance of volunteers' role.
• Assesses the need for volunteers within an agency through consultation with agency; explains the concepts and potentials for utilization of volunteer resources.
• Develops and implements recruitment plans in the community through group contracts, media and individual contracts; prepares recruitment materials.
• Confers with professional staff from departments or agencies to assign volunteers to specific areas.
• Promotes volunteerism through participation in community-wide events, contact with local media and membership in professional organizations.
• Develops and conducts orientation and training. 
• Develops and implements recognition plans to promote the efforts of volunteers in public and private organizations.
• Maintains records and reports.

JOB REQUIREMENTS for Volunteer Services Administrator
Applicants must have education, training and/or experience demonstrating competence in each of the following areas:

1. Three years experience in volunteer recruitment.
2. Six months experience in budget management and control which includes managing a budget for the purpose of keeping expenditures within the limitations of available appropriations and available revenue and maintaining, monitoring, projecting and controlling a budget within set policies and procedures.
3. Six months experience in interpreting laws, rules, regulations, standards, policies, and procedures.
4. Six months experience in planning, developing, implementing and evaluating programs.
5. Six months experience in narrative report writing.
6. Six months experience in supervising volunteer groups.
7. Knowledge of grant writing.
8. Knowledge of staff supervision acquired through course work, academic training, training provided through an employer, or performing as a lead worker overseeing the work of others; OR supervising staff which may include planning, assigning, reviewing, and evaluating the work of others; OR supervising through subordinate supervisors a group of professional, technical, and clerical employees.

Applicants must be legally authorized to work in the United States. The State of Delaware participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. For more information refer to our Job Seeker Resources.

DHSS does not provide employment-based sponsorship.

Pre-employment Drug Testing:  Upon a conditional offer, you must undergo pre-employment drug testing as part of the hiring process.

Criminal background check:  A satisfactory criminal background check is required as a condition of hire.  The recruiting agency may require the applicant to pay for the criminal background check as part of the conditional offer of hire.

Upon a conditional offer, the applicant must undergo a pre-employment base line two step tuberculin skin test (TST) as part of the hiring process.

To learn more about the comprehensive benefit package please visit our website at https://dhr.delaware.gov/benefits/

The application and supplemental questionnaire are evaluated based upon a rating of your education, training and experience as they relate to the job requirements of the position.  It is essential that you provide complete and accurate information on your application and the supplemental questionnaire to include dates of employment, job title and job duties.  For education and training, list name of educational provider, training course titles and summary of course content.   Narrative information supplied in response to the questions must be supported by the information supplied on the application including your employment, education and training history as it relates to the job requirements.

Once you have submitted your application on-line, all future correspondence related to your application will be sent via email.  Please keep your contact information current.  You may also view all correspondence sent to you by the State of Delaware in the “My Applications” tab at StateJobs.Delaware.gov.

Accommodations are available for applicants with disabilities in all phases of the application and employment process.  To request an auxiliary aid or service please call (302) 739-5458. TDD users should call the Delaware Relay Service Number 1-800-232-5460 for assistance.

The State of Delaware is an Equal Opportunity employer and values a diverse workforce. We strongly encourage and seek out a workforce representative of Delaware including race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression.