Delaware State Police

Casual/Seasonal Telecommunications Network Technician I (Garage) (#L23214)

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- hourly / - monthly / - annual

Pay Grade

$20.80/ hourly wage

This position works 29.5 hours a week 

Nature and Scope

This full performance level position supports all aspects of a LAN (hardware and software) and telecommunication systems for voice/video/images as a systems administrator.  The support work emphasizes monitoring, operation and maintenance involved in the administration of a LAN and telecommunication systems, end user assistance through help desk customer services, and technical systems maintenance through diagnostics and repair.

Principal Accountabilities

This full performance level position supports all aspects of a LAN (hardware and software) and telecommunication systems for voice/video/images as a systems administrator.  The support work emphasizes monitoring, operation and maintenance involved in the administration of a LAN and telecommunication systems, end user assistance through help desk customer services, and technical systems maintenance through diagnostics and repair.

Knowledge, Skills and Abilities

  • Knowledge of the methods and techniques for installing, testing, configuring, troubleshooting and repairing data/voice/video/imaging communication systems and associated wiring, network dependent devices and network infrastructure components.
  • Knowledge of the methods and techniques for performing diagnostics and problem resolution associated with computer based systems and local area networks or wide area networks.
  • Knowledge of the methods and techniques of voice/video/imaging systems administration and data network administration.
  • Ability to communicate effectively.
  • Ability to use sound judgment and reach logical conclusions.
  • Ability to identify and analyze problems/needs/issues, assess their impact and make recommendations.
  • Ability to provide guidance and direction to a variety of people pertaining to applicable laws, rules, regulations, policies and procedures.
  • Ability to establish and maintain effective working relationships with a variety of people.
CLASS: L23214; EST: 4/27/2021 1:23:00 PM; REV: 4/27/2021 1:23:00 PM;