Office Assistant II

Recruitment #1806-OA2EPCG-001

Introduction

Hillsborough County (County seat of Tampa, FL) is a great place to work! Situated along Florida's Gulf Coast, this region boasts an enviable quality of life with year round sunshine, a unique cultural heritage and a diverse business climate. For both individuals and companies alike, Tampa offers accessibility, affordability and opportunity.

Hillsborough County Government is a great employer looking for new members to join its team who are aligned with the core values of commitment to excellence; stellar customer service; and embracing diversity, transparency, and accountability.  Our employees enjoy careers that are professionally and personally rewarding and provide competitive and reasonable compensation.   

Hillsborough County Government consists of many independent agencies and thousands of employees.  We provide a wide range of municipal services to the citizens of Hillsborough County, including port operations, childrens' education, arts and culture, courts, planning and zoning, public transportation, environmental protection, and employment-related services.

Read below to learn more about this exciting opportunity to join our team.

MINIMUM QUALIFICATIONS

Graduation from high school or possession of a GED Certificate; and
Two or more years of clerical experience.

Or
An equivalent combination of education, training and experience that would reasonably be expected to provide the job-specific competencies noted below.

TESTING REQUIREMENTS

A passing score a on multiple-choice general clerical exam.
A test preparation guide can be downloaded by clicking here.

JOB SPECIFIC COMPETENCIES

  • Working knowledge of general office policies, procedures and practices.
  • Working knowledge of English grammar, punctuation and spelling.
  • Ability to proof own work and the work of other clerical personnel.
  • Ability to perform accurate computations and verification of data.
  • Ability to coordinate the work of other clerical employees.
  • Ability to instruct new employees.
  • Ability to work effectively with others.
  • Ability to operate data processing, word processing and other office equipment.
  • Ability to type.
  • Ability to use a computer and related software.

REPRESENTATIVE DUTIES

Note: The following duties are illustrative and not exhaustive. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. Depending on assigned area of responsibility, incumbents in the position may perform one or more of the activities described below.

  • Maintains basic manual and automated file systems or assists in the maintenance of a large, complex system.
  • Codes, classifies, posts and compiles information for use by others.
  • Receives, verifies and registers documents; assigns file number and affixes seal as appropriate.
  • Reviews forms, documents and other materials for accuracy and completeness.
  • Provides assistance to staff and public as required.
  • Responds to inquiries and searches files for requested information.
  • Compiles data, computes and verifies figures.
  • Maintains logs and records of equipment, inventory, costs, services performed, documents received, and charges to be assessed; may also maintain employee attendance and leave records.
  • Operates office equipment such as adding machines, copiers, telephones, shredders, and postage meters.
  • Operates data processing equipment.
  • Types forms, vouchers, requisitions, invoices, notices, schedules, legal documents, and other materials; types from rough drafts or combines data from multiple sources.
  • Trains, provides guidance, and reviews work of others for completeness and accuracy.
  • Performs other clerical duties such as photocopying; ordering and issuing supplies; and sending, receiving, sorting, and distributing mail.
  • Maintain custody of supplies and other property.
  • Performs other related duties as required. 

This classification description is not intended to be, nor should it be construed as an all inclusive list of the duties associated with a particular position. Management may require incumbents to perform job duties other than those contained in this document at any time.

Selection Plan

  • Supplemental Questionnaire and Application Screening
  • Proctored Testing (by appointment only)
  • Establish List of Qualified Candidates
  • Department Selection Interviews*
  • Background Investigation
  • Offer

*The Department named at the top of this job bulletin is responsible for reviewing the qualified applications on the referral list and will carefully consider all qualified submissions during the screening of candidates. You will be contacted by the department directly if you are selected to continue in the recruitment process. Due to the high level of interest in the position, it will not be possible to interview every minimally qualified applicant. The Department, or its Human Resources Department, will notify you, via email, when the position has been filled. 

Conclusion

VETERANS' PREFERENCE: The Civil Service Board and its client agencies value the service veterans and their family members have given to our country and support the hiring of returning service members and military spouses. Therefore, special consideration and priority in appointment will be given to veteran preference-eligible applicants (as described in Section 295.07, F.S.) throughout each step of the selection process.

The applicant claiming veterans' preference is responsible for providing required documentation that clearly shows dates of service, campaign awards or medals received, and character of discharge (DD-214 Member-4 or Service-2 copy) to support entitlement to preference.  This documentation may be provided at the time of application submission. Documentation can easily be provided to us electronically through this online application system (preferred), but can also be provided to us by email, fax, or USPS. However, in ALL cases, required documentation must be provided to us prior to the closing date of the vacancy announcement.

Applicants that meet the minimum job requirements and qualify for Veterans’ Preference who believe they have not been afforded employment preference in accordance with applicable Florida law, may file a written complaint requesting an investigation with the Florida Department of Veterans’ Affairs, Division of Benefits and Assistance, 9500 Bay Pines Blvd, Room 214, St. Petersburg, Florida 33708. The complaint must be filed within 60 calendar days from the date the applicant receives notice that s/he was not selected.  Prior to filing a complaint, however, it is the responsibility of the preference-eligible applicant to contact the employer at least one time after 45 days have passed from the final date for submitting an application or the interview date, whichever is later in time, if the applicant has not received notice of a hiring decision.

For more information on Veterans' Preference, please visit the Civil Service Board website by clicking here.

DRUG-FREE WORK PLACE: The employers of Hillsborough County have implemented a drug-free workplace and all offers of employment are conditioned on job applicants successfully passing a drug test.

RESPONSE/RECOVERY ACTIVITIES: Employees may be required to participate in response/recovery activities in response to a major emergency or natural disasters affecting County operations. In such situations, every effort will be made to maintain operations, but employees may be assigned to carry out response activities suited to their skills and capabilities.

HILLSBOROUGH COUNTY IS AN EQUAL OPPORTUNITY EMPLOYER

Hillsborough County provides equal employment opportunity to all persons, regardless of age, race, religion, color, national origin, sex, political affiliations, marital status, non-disqualifying physical or mental disability, age, sexual orientation, membership or non-membership in an employee organization, or on the basis of personal favoritism or other non-merit factors.

AMERICANS with DISABILITIES ACT (ADA):  Hillsborough County welcomes and encourages applications from persons with physical and mental disabilities, and will reasonably accommodate the needs of those persons in the application and testing process. The decision on granting reasonable accommodation requests will be on a case-by-case basis.

APPLICANTS RIGHTS UNDER FEDERAL EMPLOYMENT LAWS:  Family and Medical Leave Act (FMLA) Poster;  Equal Employment Opportunity (EEO) Poster; and Employee Polygraph Protection Act (EPPA) Poster.