Planning Outreach Manager

Recruitment #1806-PORMGRGU99-001


Hillsborough County (County seat of Tampa, FL) is a great place to work! Situated along Florida's Gulf Coast, this region boasts an enviable quality of life with year round sunshine, a unique cultural heritage and a diverse business climate. For both individuals and companies alike, Tampa offers accessibility, affordability and opportunity.

Hillsborough County Government is a great employer looking for new members to join its team who are aligned with the core values of commitment to excellence; stellar customer service; and embracing diversity, transparency, and accountability.  Our employees enjoy careers that are professionally and personally rewarding and provide competitive and reasonable compensation.   

Hillsborough County Government consists of many independent agencies and thousands of employees.  We provide a wide range of municipal services to the citizens of Hillsborough County, including port operations, childrens' education, arts and culture, courts, planning and zoning, public transportation, environmental protection, and employment-related services.

Read below to learn more about this exciting opportunity to join our team.


A Master's degree is preferred.


This position will be responsible for coordinating all outreach efforts in both the Planning Commission and the Metropolitan Planning Organization.


A Bachelor's Degree with a major in Urban Planning, Marketing, or Communications, or a closely related planning field; and
Five years of experience managing planning-related outreach efforts for various audiences through various forms of activities.


  • Knowledge of local, state and federal regulations relevant to program areas and the principles and practices of urban and regional planning
  • Knowledge of the role of a Planning Commission and Metropolitan Planning Organization in land use and transportation planning and decision making
  • Knowledge of web-based systems for social networking, discussion forums, wikis, blogs and search engine optimization
  • Strong leadership skills with the ability to set directives evaluate program performance, and establish measurable goals
  • Skill in the use of InDesign, Photoshop and similar programs
  • Excellent management and relationship-building skills and have a comfortable public presence
  • Strong Project Management skills
  • Ability to translate complicated planning policy and topics into simple and easy to read information for consumption by elected officials, appointed boards and the general public
  • Ability to lead or assist with special planning projects
  • Ability to lead, motivate and supervise teams
  • Ability to formulate effective project strategies, determine project objectives, and set priorities
  • Ability to coordinate, lead, engage, and create excitement around outreach efforts in regards to land use and transportation projects , plans and programs


  • Prepares and reviews a variety of written correspondence, press releases, media alerts, public hearing notice advertisements, newsletters, reports, fact sheets, speeches, proclamations and resolutions, and public involvement and outreach for internal and external distribution.
  • Coordinates special projects and functions.
  • Plans and conducts public participation/outreach activities such as public meetings, outreach events, and presentations.
  • Develops and coordinates media campaigns and strategies; manages media and community relations, and liaisons with other agencies, public groups, citizens' committees and other parties regarding public information issues.
  • Manages subordinate staff.
  • Handles social media and other online media.
  • Directs website content updates.
  • Performs other related duties as required.

Selection Plan

  • Supplemental Questionnaire and Application Screening
  • Establish List of Qualified Candidates
  • Department Selection Interviews*
  • Background Investigation
  • Offer

*The Department named at the top of this job bulletin is responsible for reviewing the qualified applications on the referral list and will carefully consider all qualified submissions during the screening of candidates. You will be contacted by the department directly if you are selected to continue in the recruitment process. Due to the high level of interest in the position, it will not be possible to interview every minimally qualified applicant. The Department, or its Human Resources Department, will notify you, via email, when the position has been filled. 


VETERANS' PREFERENCE: The Civil Service Board and its client agencies value the service veterans and their family members have given to our country and support the hiring of returning service members and military spouses. Therefore, special consideration and priority in appointment will be given to veteran preference-eligible applicants (as described in Section 295.07, F.S.) throughout each step of the selection process.

The applicant claiming veterans' preference is responsible for providing required documentation that clearly shows dates of service, campaign awards or medals received, and character of discharge (DD-214 Member-4 or Service-2 copy) to support entitlement to preference.  This documentation may be provided at the time of application submission. Documentation can easily be provided to us electronically through this online application system (preferred), but can also be provided to us by email, fax, or USPS. However, in ALL cases, required documentation must be provided to us prior to the closing date of the vacancy announcement.

Applicants that meet the minimum job requirements and qualify for Veterans’ Preference who believe they have not been afforded employment preference in accordance with applicable Florida law, may file a written complaint requesting an investigation with the Florida Department of Veterans’ Affairs, Division of Benefits and Assistance, 9500 Bay Pines Blvd, Room 214, St. Petersburg, Florida 33708. The complaint must be filed within 60 calendar days from the date the applicant receives notice that s/he was not selected.  Prior to filing a complaint, however, it is the responsibility of the preference-eligible applicant to contact the employer at least one time after 45 days have passed from the final date for submitting an application or the interview date, whichever is later in time, if the applicant has not received notice of a hiring decision.

For more information on Veterans' Preference, please visit the Civil Service Board website by clicking here.

DRUG-FREE WORK PLACE: The employers of Hillsborough County have implemented a drug-free workplace and all offers of employment are conditioned on job applicants successfully passing a drug test.

RESPONSE/RECOVERY ACTIVITIES: Employees may be required to participate in response/recovery activities in response to a major emergency or natural disasters affecting County operations. In such situations, every effort will be made to maintain operations, but employees may be assigned to carry out response activities suited to their skills and capabilities.


Hillsborough County provides equal employment opportunity to all persons, regardless of age, race, religion, color, national origin, sex, political affiliations, marital status, non-disqualifying physical or mental disability, age, sexual orientation, membership or non-membership in an employee organization, or on the basis of personal favoritism or other non-merit factors.

AMERICANS with DISABILITIES ACT (ADA):  Hillsborough County welcomes and encourages applications from persons with physical and mental disabilities, and will reasonably accommodate the needs of those persons in the application and testing process. The decision on granting reasonable accommodation requests will be on a case-by-case basis.

APPLICANTS RIGHTS UNDER FEDERAL EMPLOYMENT LAWS:  Family and Medical Leave Act (FMLA) Poster;  Equal Employment Opportunity (EEO) Poster; and Employee Polygraph Protection Act (EPPA) Poster.