Los Angeles Community College District

Plans, designs, and documents the physical components, functional organization, configuration, and operating protocols and standards of highly complex enterprise networks Districtwide including data, voice, audio/video and physical security systems; leads the implementation of infrastructure projects, monitoring of network performance, and responds to platform and service performance disruptions; manages internetworking infrastructure systems throughout the District; and drives continuous improvements and growth in network technologies, internet routing, and virtual private networks.

Conceptualizes, in collaboration with Division administration, short and long-term plans and strategies to ensure the District technology infrastructure capabilities and capacities meet existing and future requirements.

Manages and sets priorities for the design, development, upgrade, and evaluation of all infrastructure systems, including LANs, WANs, Wireless Networks, internet, security, and fiber and copper cabling systems and related tools, equipment, and services.

Plans, designs, and implements the most difficult data, voice, and video convergence integration.

Designs, configures, and troubleshoots enterprise routing and switching environments, virtual private networking (VPN), wireless networking, and voice communications infrastructure/systems including Voice Over IP.

Develops and executes test plans to measure infrastructure and systems technical performance including, but not limited to, speed, capacity, and transaction distortion using a variety of network management and measurement tools.

Conducts root cause analysis; develops and executes corrective action plans for resolution of complex technical issues related to platform and service performance disruptions.

Leads in a hands-on manner, as necessary, the implementation of solutions in support of infrastructure installation, migration, and upgrade projects.

Researches and recommends infrastructure migration methodologies and techniques including mass application movements into the cloud.

Conducts research and cost-benefit analysis and makes recommendations on products, services, protocols, and standards related to the network infrastructure.

Collaborates with network engineers, security engineers, and other technology peers on the development and implementation of approaches, processes, procedures and standards that promote responsiveness, efficiency, and simplification of infrastructure.

Composes and maintains up-to-date documentation on network infrastructure to include, but not limited to, technical designs, network diagrams, plans/roadmaps, purpose statements, stakeholder requirements, test plans, required personnel and hardware resources, costs estimates, and schedules.

Directs the preparation of and/or prepares statements of work, correspondence, reports, statistical summaries, training materials, announcements, and other materials related to network infrastructure.

Facilitates network infrastructure licensing, support, and subscriptions contract renewals and ensures network systems inventory and related licenses are current and up-to-date.

Provides technical training, mentoring, and coaching of professional and technical staff on complex matters related to infrastructure design and operations.

May participate in negotiations with vendors and contractors for infrastructure-specific products and services.

Performs related duties as assigned.

A Network Architect plans, designs, and documents, the physical components, functional organization, configuration, and operating protocols and standards of highly complex enterprise networks Districtwide including data, voice, audio/video and physical security systems; leads the implementation of infrastructure projects, monitoring of network performance, and response to platform and service performance disruptions; manages internetworking infrastructure systems throughout the District; and drives continuous improvements and growth in network technologies, internet routing, and virtual private networks.

A Senior Network Engineer provides innovative and highly complex technical support functions related to the installation, customization, testing, and debugging of the District’s local and wide area enterprise networks; assists in monitoring network performance and responds to the more complex service requests to resolve platform and service performance disruptions; provides technical direction to network staff on a project -by-project basis.

A Network Engineer provides complex technical support functions related to the installation, customization, testing, and debugging of the District’s local and wide area enterprise networks; assists in monitoring network performance and responding to service requests to resolve platform and service performance disruptions.

General supervision is received from information technology management staff. Function supervision is exercised over assigned technical staff.

Knowledge of:

Principles of (enterprise) network design and architecture including performance, scalability, security, availability and flexibility.

Network systems, protocols, and standards such as: TCP/IP, HTTP, HTTPS, NAT, 802.1x, MPLS, OSPF, and BGP, QoS, multicast, DWDM/CDWM, IPSEC & SSL VPN, GRE tunnels, HSRP, DHCP, DNS, ARP, SNMP, WAN optimization, and IPv4 and IPv6 dual stack architecture, implementation, best practices, and transition techniques.

Large complex enterprise wireless infrastructure and technology including IEEE 802.1x authentication, mobility, captive portal, and BYOD.

Network security and access control such as Intrusion Protection Systems (IPS), Virtual Private Network (VPN) appliances

Data Center network architecture and technologies including but not limited to Layer 2 and Layer 3 switches, cloud networking, 802.1q VLAN Trunking, Spanning-tree, and Load Balancers VoIP architecture and technologies

Fault isolation, testing procedures, and network mapping and diagramming tools

Network management, network availability, and capacity planning tools

Operation and application of a wide variety of network software

Fiber and copper cabling design, topology. specifications and best practices of the District communication systems

Principles and processes of project management, organizational change, and transformation

Construction and planning requirements when planning network expansion and upgrades during building renovations

Methods and techniques of technical documentation and record keeping

Principles of supervision and training

New trends and developments in computer and network technology

Ability to:

Plan, design, test and debug a variety of network systems

Provide design enhancements to existing networks and develop new network capabilities

Monitor network performance and security and devise innovative solutions to complex problems

Utilize diagnostic test procedures and tools

Analyze network systems problems and devise innovative solutions

Produce and maintain documentation of highly complex network implementations

Formulate and express ideas clearly and effectively orally and in writing

Ability to conduct assessment and document large complex enterprise network

Transcribe project technical requirements into system designs

Perform sizing and capacity assessments

Complete performance analytics

Perform root cause analysis, forecasting, and trend analysis

Design, troubleshoot, test and replace or repair fiber and copper cabling systems

Respond to emergency service calls to resolve platform and/or service performance disruptions as needed.

Organize, prioritize, and manage projects, tasks, and time to meet delivery dates

Perform assigned duties in a manner consistent with professional standards

Maintain a focus on details, quality, and precision in the performance of duties

Manage personal and institutional data in accordance with legal, regulatory, administrative and contractual requirements

Actively contribute to a culture of constructive collaboration and innovation with colleagues

Build rapport with clients and maintain a professional demeanor while handling complex user issues

Maintain high levels of customer service and satisfaction

Maintain confidentiality of work-related information and materials

Write, edit, and present technical designs, network diagrams, project plans and other technical reports in understandable terms

Effectively communicate, both orally and in writing, technical designs, issues and constraints, procedures, and network assessments to end-users, vendors, management, and peers

Provide technical direction, functional supervision, instructions, and guidance to team members

Lead and develop others

Establish and maintain effective and cooperative working relationships with a diverse pool of administrators, technology staff, users, and vendors

Keep current on emerging/new technologies and industry standards through educational opportunities, research, professional affiliations, and personal networking

Education and Experience:

A bachelor’s degree from a recognized college or university, preferably with a major in computer science, computer information systems, management information systems, computer engineering, advanced science, or a related field

AND

Three years of recent, full-time, paid, professional-level experience in the development and design of network architecture in large enterprise environments supporting LAN/WAN, web, mobile, and cloud platforms. Experience in multi-vendor and/or higher education environments is desirable.

Certifications:

The following certifications or an equivalent must be obtained within six months of employment and remain current thereafter:

• Certified Cisco Internetwork Engineer (CCIE)
• Palo Alto Networks Certified Network Security Engineer (PCNSE)

Special:

A valid Class "C" California driver's license is required.

Travel to locations throughout the District is required.

Our class specification generally describes the duties, responsibilities, and requirements characteristic of the position(s) within this job class. The duties, responsibilities, and requirements of a particular position within this class may vary from the duties of other positions within the class.

In accordance with the Americans with Disabilities Act (ADA), the Los Angeles Community College District provides reasonable accommodation to qualified individuals with covered disabilities on a case-by-case basis throughout the application, examination, and hiring processes and throughout employment. If an individual is in doubt about their ability to perform the duties and responsibilities of a position or possession of any other requirement noted in a class specification or job announcement, they should always apply for a position and request reasonable accommodation at the appropriate time.