Los Angeles Community College District

Performs specialized clerical duties in a library or learning resources center.

Assists users by physically retrieving print and media materials, explaining library, media, and learning resources center policy and procedures, and directing reference and research questions to the appropriate librarian.

Performs routine circulation work by charging, renewing, and receiving library, reserve, and media materials; carrying out established library routines for overdue notices, fines, and replacement fees; and other related work such as shelving, shelf-reading, and shifting books and other materials.

Prepares requisitions for the purchase of library supplies, and equipment; processes invoices for payment; and receives and verifies orders.

Performs clerical work related to the cataloging process such as preparing new acquisitions for use by affixing covers, labels, and stamping library materials.

Mends books and other materials and assists with inventory.

Performs routine periodicals work such as labeling and shelving and retrieving, charging, and renewing periodicals.

Operates library and office equipment and software available through the integrated library system such as the on-line circulation system, microfilm/fiche readers/printers, copiers, computers, printers, scanners, and related equipment.

Utilizes standard office software applications to prepare correspondence, reports, and data/information summaries concerning library services.

Performs a variety of general clerical work related to library business such as filing, photocopying, and record keeping.

Provides customer service such as answering and directing telephone calls, responding to electronic inquiries, assisting on-site users with directions and general information regarding the library, and assisting library patrons in the use of equipment such as copiers, microfilm/fiche readers/printers, computers, printers, scanners, and other related equipment.

Processes intra-library loan requests by gathering or receiving library materials and distributing the materials to the requestor.

Provides clerical assistance to librarians such as typing hand outs and signs used in orientations, bibliographic instruction, and information competency labs, classes, and/or workshops as needed.

May provide work direction and training to student employees.

Performs related duties as assigned.

A Library Technician perform technical and specialized clerical duties in one or more of the functional areas of acquisition, circulation, periodicals, or cataloging in a library or learning resources center. A thorough knowledge of technical library resources and procedures is continuously applied in performing the duties of this class.

A Library Assistant performs specialized clerical duties which include circulation work; preparing new acquisitions; mailing overdue notices and billing letters; typing of bibliographies, correspondence, purchase orders and requisitions for supplies and equipment; filing; and operating various library equipment.

Immediate supervision is received from an academic supervisor. Functional supervision is received from a Library Chair or Librarian. Work direction may be received from a Library Technician. May provide work direction and training to student employees.

Knowledge of:

Library terminology

Customer service techniques for public contact in person, on the phone, and in written communications

Clerical practices and procedures

Proper business English, punctuation, spelling, and grammatical usage

Letter, memorandum, and report formats

Organization and use of records and files

Capabilities of computer systems, software, and hardware used in a library

Skill in:

Operation of computer and related equipment

Using standard computer software applications

Ability to:

Assist students, faculty, and staff with using materials, computers, and equipment found in a library or learning resources center

Record and organize data neatly and accurately in standard and electronic files

Maintain accurate and detailed files and records

Effectively utilize computer hardware and software in the performance of duties

Work effectively and cooperatively with students, faculty, staff, and the public

Give clear and concise instructions

Use proper spelling, punctuation, and grammar

Make simple arithmetical computations

Communicate effectively with individuals from various ethnic and socio-economic backgrounds

Learn clerical procedures related to the acquisition, cataloging, and classifying of library materials

Learn clerical procedures involved in the circulation of library materials

Learn library classification systems

Learn to effectively utilize equipment found in a library or learning resources center

Learn specialized software applications common to a library

Education:

Graduation from high school or its equivalent.

Experience:

None is required. One year of paid full-time general clerical experience which included use of computer equipment and public contact is desirable.

Our class specification generally describes the duties, responsibilities, and requirements characteristic of the position(s) within this job class. The duties, responsibilities, and requirements of a particular position within this class may vary from the duties of other positions within the class.

In accordance with the Americans with Disabilities Act (ADA), the Los Angeles Community College District provides reasonable accommodation to qualified individuals with covered disabilities on a case-by-case basis throughout the application, examination, and hiring processes and throughout employment. If an individual is in doubt about his or her ability to perform the duties and responsibilities of a position or possession of any other requirement noted in a class specification or job announcement, he or she should always apply for a position and request reasonable accommodation at the appropriate time.