Los Angeles Community College District

Monitors and maintains one or more instructional computer applications and office technologies laboratories and assists students to develop and improve skills in the areas of computer office applications, computer keyboarding, computer and office equipment operation, and general office procedures.

Schedules and oversees the use of one or more instructional computer applications and office technologies laboratories by students, faculty, and staff.

Instructs students individually by providing assistance in a variety of computer office applications, computer keyboarding, operation of audio-visual, multi-media, and computer and office equipment, formatting and proofreading, and general office procedures.

Explains to students established instructional laboratory and equipment policies.

Assists instructional staff by participating in the design and development of study aids.

Assists instructors with proofreading classroom assignments such as timed writings, calculator tapes, word processing printouts, corrective drills, and production problems and provides results to instructional staff for evaluation.

Assists instructional staff by providing observations of the problems encountered and progress being made by students using a laboratory as part of the educational program.

Effectively utilizes the capabilities and functions of standard computer software applications in the performance of duties.

Cleans laboratory equipment, identifies common equipment malfunctions, and performs minor maintenance and adjustments.

Issues and receives materials and equipment for student use in laboratory and classroom assignments, keeps records, and effects the return of materials and equipment checked out to students.

Reports equipment and system malfunctions and needed maintenance to technical staff, when appropriate, follows up on needed repairs and maintenance and maintains records of service calls.

Proctors placement and performance tests to be used by instructional staff in identifying a student's achievement level and areas in need of improvement.

Maintains inventory records of supplies and equipment and prepares periodic inventory reports and requisitions.

Prepares and maintains an adequate supply of forms.

Maintains laboratory attendance and progress records for instructional staff.

May assist with work related to department business such as document creation and editing, timekeeping, answering telephone inquiries, and posting updated information on Web pages, as needed.

May assist in the installation and configuration of workstations in one or more assigned computer laboratories.

May assist instructional staff with research of product specifications related to software and hardware purchasing options.

May provide training and work direction to student employees.

Performs related duties as assigned.

An Instructional Assistant, Computer Applications and Office Technologies, applies knowledge of computer and office technologies in assisting students to develop and improve skills in the areas of computer office applications, computer keyboarding, computer and office equipment operation, and general office skills and is responsible for the day-to-day operations of assigned instructional laboratories.

Instructional Assistants in other academic disciplines are responsible for the day-to-day operations of instructional laboratories and apply their specialized knowledge to a broad range of duties related to the day-to-day operations of their academic departments.

General supervision is received from an academic supervisor. Functional supervision may be received from instructional staff. Work direction may be provided to student employees.

Knowledge of:

Principles of computer applications and office technologies

Capabilities and operation of computer and ancillary equipment

Application software for word processing, spreadsheets, database management, desktop publishing, and presentations

Fundamentals of the internet and web pages

Fundamentals of computer keyboarding

Business communications

Fundamentals of business English

Office practices and procedures

Records management and filing

Standard office equipment

Ability to:

Provide instructional assistance to students and instructional staff

Effectively utilize computer hardware and software of an assigned instructional laboratory

Explain and demonstrate the proper operation of computer and standard office equipment

Perform minor maintenance and adjustments on instructional laboratory equipment

Communicate effectively both orally and in writing

Give clear and concise instructions

Train students in the operation of audio-visual equipment found in an instructional laboratory

Work effectively and cooperatively with a diverse pool of students, instructional staff, and other District staff

Secure and safely store supplies

Keep detailed and accurate records

Learn general and specialized software applications

Education and Experience:

A. An associate degree or its equivalent from a recognized college or university with a major in computer applications and office technologies (CAOT) or a related field.

OR

B. Graduation from high school or its equivalent AND two years of full-time, paid clerical experience which required the use of at least one computer office application. College-level course work in computer applications and office technologies is desirable.

Possession of a Microsoft Office Specialist (MOS) Associate, Expert, or Master certificate is desirable.

Our class specification generally describes the duties, responsibilities, and requirements characteristic of the position(s) within this job class. The duties, responsibilities, and requirements of a particular position within this class may vary from the duties of other positions within the class.

In accordance with the Americans with Disabilities Act (ADA), the Los Angeles Community College District provides reasonable accommodation to qualified individuals with covered disabilities on a case-by-case basis throughout the application, examination, and hiring processes and throughout employment. If an individual is in doubt about their ability to perform the duties and responsibilities of a position or possession of any other requirement noted in a class specification or job announcement, they should always apply for a position and request reasonable accommodation at the appropriate time.