Los Angeles Community College District

Monitors and maintains one or more open access computer laboratories and assists users with the operation of standard computer software applications and equipment.

Schedules and oversees the use of one or more open access computer laboratories by students, faculty, and staff.

Explains to users the established computer laboratory policies and enforces established policies.

Assists users with the operation of standard software applications, computer equipment, and peripherals.

Performs basic troubleshooting of standard software applications, computer equipment, and peripherals; contacts the college’s Information Technology Department when further expertise is needed.

Contacts maintenance and service personnel when appropriate and maintains records of maintenance and repair calls.

Opens and closes assigned computer laboratories, including start up and shut down of computers and printers.

Cleans and makes minor adjustments to equipment in computer laboratories.

Maintains a clean, safe, and orderly computer laboratory environment.

Maintains laboratory attendance and usage records and other computer equipment utilization statistics.

Maintains inventory records of supplies and equipment, prepares periodic inventory reports and requisitions, and may assist in replacing computer equipment in laboratories.

Assists the college IT department with imaging the assigned computer laboratories.

May provide training and work direction to student employees.

Performs related duties as assigned.

A Computer Laboratory Assistant is responsible for the day-to-day operations of one or more open access computer laboratories and assists users in the operation of standard software applications, computer equipment, and peripherals.

An Instructional Assistant, Computer Applications and Office Technologies, applies knowledge of computer and office technologies in assisting students to develop and improve skills in the areas of computer office applications, computer keyboarding, computer and office equipment operation, and general office skills and is responsible for the day-to-day operations of assigned instructional laboratories.

An Instructional Assistant, Information Technology, applies knowledge of computer programming, application software and computer operations to assist students with problems related to the computer laboratory assignments; familiarizes students with the operation of computers and ancillary equipment and is responsible for the day-to-day operations of one or more instructional computer laboratories.

An Instructional Aide, Liberal Arts, is responsible for the day-to-day operations of one or more instructional learning skills laboratories, assists students in the use of computer software and equipment, and may provide tutorial assistance in basic skills and study techniques necessary for student success in college-level courses.

Immediate supervision is received from an academic or classified supervisor.  Work direction may be provided to student employees.

Knowledge of:

Capabilities of computer systems and hardware common to computer laboratories

Standard application software for word processing, spreadsheet, and desktop publishing

Use of the Internet

Recordkeeping procedures

Ability to:

Demonstrate the proper use of computer equipment and standard software applications

Make minor adjustments to computer equipment and peripherals

Effectively utilize computer hardware and software in the performance of duties

Work effectively and cooperatively with students, instructional staff, and other District staff

Keep detailed and precise records

Education and Experience:

A. An associate degree or its equivalent from a recognized college or university preferably with a major in computer applications and office technology (CAOT), computer science, computer information technology, or a related field.

OR

B. Graduation from high school or its equivalent AND two years of full-time, paid experience in a computer laboratory with responsibility for overseeing the day-to-day operations and assisting students in the use of standard software applications and computer equipment.

Our class specification generally describes the duties, responsibilities, and requirements characteristic of the position(s) within this job class. The duties, responsibilities, and requirements of a particular position within this class may vary from the duties of other positions within the class.

In accordance with the Americans with Disabilities Act (ADA), the Los Angeles Community College District provides reasonable accommodation to qualified individuals with covered disabilities on a case-by-case basis throughout the application, examination, and hiring processes and throughout employment. If an individual is in doubt about their ability to perform the duties and responsibilities of a position or possession of any other requirement noted in a class specification or job announcement, they should always apply for a position and request reasonable accommodation at the appropriate time.