Los Angeles Community College District

Creates instructional multimedia used for online learning management systems, websites, information kiosks, presentations, and/or other materials in support of instructional programs at a college.

Creates instructional multimedia used for online learning management systems, websites, information kiosks, disc recordings, presentations, live video/web streaming, video sharing websites, podcasts, and/or other materials enhancing student accessibility utilizing instructional technology tools, strategies, and resources.

Responds to requests for technical assistance from students, faculty members, and other staff to resolve the more difficult problems related to online learning management systems.

Converts printed materials, photographs, illustrations, audio and video files, including notes, quizzes, surveys, and other student assignment materials into interactive online and offline supplemental study courseware including alternative media formats by using various multimedia software applications, development tools, and equipment.

Assists faculty members and other staff in the selection and use of software, hardware, and audio/video production and editing equipment to design and develop instructional multimedia.

Produces, edits, and compresses audio and video for multiple delivery formats.

Trains faculty members and staff in the use of various multimedia software, web conferencing software, hardware, learning management systems, and audio/video production equipment based on their specific needs and goals.

Writes program documentation, operating instructions, and training materials and manuals for faculty members and staff.

Creates, implements, and maintains instructional technology resources including video libraries, help desk support, and online tutorials and resources.

Conducts on-going evaluations of instructional multimedia technology and assists in maximizing their development and use.

Troubleshoots malfunctioning multimedia software, hardware, and other equipment used to produce interactive instructional materials; makes repairs and adjustments or refers the problem to appropriate personnel.

Installs and maintains multimedia software and equipment and ensures their efficient and effective operation.

Recommends the purchase of multimedia software, hardware, and equipment in an effort to improve accessibility and student learning.

Designs, updates, and maintains web pages in support of instructional programs at a college.

Sets-up and monitors equipment for web conferences and podcasts.

Performs related duties as assigned.

An Online Multimedia Specialist creates instructional multimedia used for online learning management systems, websites, information kiosks, presentations, live video/web streaming, podcasts, and/or other materials in support of instructional programs at a college. Proficiency in learning management systems, various multimedia software applications and development tools, enhancing student accessibility, and providing training in the use of multimedia software and equipment is an integral part of the duties of this class.

An Online Technical Support Assistant provides routine technical support and assistance to students, faculty members, and other staff with online learning management systems in support of a distance learning program at a college.

General supervision is received from an academic supervisor or administrator. Functional supervision may be exercised over assigned technical and clerical staff and student employees.

Knowledge of:

Instructional technology tools, strategies, and resources

Principles and techniques of multimedia design

Learning management systems such as BlackBoard, Moodle, Canvas, and Etudes

Current trends in the production and post-production of instructional media technology

Basic web design and current web streaming principles, methods, and techniques

Basic website usability concepts and section 508 compliance standards for website design and video captioning, to ensure accessibility to students with disabilities

Operation and application of a wide variety of multimedia software and development tools such as Adobe Premier, Adobe Photoshop, Adobe Illustrator, Adobe Acrobat Pro, Apple IMovie, Apple Quicktime, Apple Final Cut Pro, Adobe Flash, Adobe Captivate, Camtasia, Screencast-O-Matic, Screenflow, Microsoft Project, Adobe Dreamweaver, PowerPoint, HTML, Java, JavaScript, CSS, Web 2.0 tools, FTP, Microsoft Office Suite, CCC Confer, Zoom, etc.

Operation and use of a wide variety of technical equipment such as hand-held digital cameras, web cameras, Apple iPhones, Apple iPads, Apple iPod Touches, scanners, microphones, and projectors

Basic operation of computer operating systems

Basic trademark and copyright law and fair use practices for education

Principles of project management

Principles of training

Ability to:

Create instructional multimedia used for online learning management systems, websites, disc recordings, information kiosks, presentations, and/or other materials enhancing student accessibility

Translate ideas and suggestions into detailed plans from which instructional multimedia applications, presentations, and/or other materials can be produced

Design and create course and program websites, web graphics, web resources, and other digital course materials

Diagnose and resolve problems related to learning management systems

Produce, edit, and compress audio and video for multiple delivery formats

Organize, prepare, and conduct training for faculty and other staff on the use of multimedia software and technical equipment

Independently plan and organize work projects

Establish and maintain effective working relationships with faculty, administrators, and students

Communicate effectively in writing and orally

Give clear and concise instructions

Meet schedules and timelines

Learn the characteristics of new multimedia software and equipment and update technical skills to adapt to changing technology

Education and Experience:

A. A bachelor’s degree from a recognized college or university, preferably with a major in multimedia, information technology, graphic design, or a related field.

AND

Two years of recent, full-time, paid experience in the creation of multimedia materials. Experience in the creation of multimedia materials used for online learning management systems such as BlackBoard, Etudes, Canvas, and Moodle, in an educational environment is desirable.

OR

B. An associate degree or its equivalent from a recognized college or university, preferably with a major in multimedia, information technology, graphic design, or a related field.

AND

Four years of recent, full-time, paid experience in the creation of multimedia materials. Experience in the creation of multimedia materials used for online learning management systems such as BlackBoard, Etudes, Canvas, and Moodle, in an educational environment is desirable.

Our class specification generally describes the duties, responsibilities, and requirements characteristic of the position(s) within this job class. The duties, responsibilities, and requirements of a particular position within this class may vary from the duties of other positions within the class.

In accordance with the Americans with Disabilities Act (ADA), the Los Angeles Community College District provides reasonable accommodation to qualified individuals with covered disabilities on a case-by-case basis throughout the application, examination, and hiring processes and throughout employment. If an individual is in doubt about his or her ability to perform the duties and responsibilities of a position or possession of any other requirement noted in a class specification or job announcement, he or she should always apply for a position and request reasonable accommodation at the appropriate time.