Los Angeles Community College District

Investigates, analyzes, reports, and resolves complaints, grievances, and appeals and develops training programs to increase awareness and sensitivity in one or more areas such as equal employment opportunity, sexual harassment, gender equity, civil rights, and accessibility for individuals with disabilities enforcement and related policies, procedures, and practices of the District.

Advises administrators, faculty, staff, students, applicants, and the public of their rights, privileges, and of procedures for filing complaints, grievances, and appeals.

Investigates and analyzes complaints of alleged violations of civil rights, discrimination, gender equity, sexual harassment, accessibility for individuals with disabilities and other related policies at locations throughout the District; prepares reports and issues communications detailing findings, conclusions, and recommendations.

Confers and negotiates with concerned parties in an effort to resolve relevant concerns and complaints at the earliest possible point in the process.

Recommends, and implements procedures, practices, and systems to promote diversity, equity, and inclusion and to assure compliance with applicable diversity, civil rights, equal employment opportunity, gender equity, and related laws, regulations, policies, guidelines, and agreements.

Establishes and actively maintains liaison with administrators and supervisors to collaboratively implement sound practices designed to advance diversity, equity, and inclusion through processes that promote the advancement of civil rights, gender equity, accessibility for individuals with disabilities, and equal employment opportunity in District operations and activities.

Collects, compiles, analyzes, interprets, and presents information and statistical data related to assigned responsibilities.

Assists in identifying underrepresented and underserved populations throughout the District and provides guidance in the recruitment of administrators, faculty, staff, and students to meet location diversity goals and objectives.

Develops and implements training and development activities for administrators, faculty, staff, and students to increase awareness and sensitivity to diversity, civil rights, gender equity, accessibility for individuals with disabilities, equal employment opportunity policies and related matters.

Establishes and maintains effective working relationships with administrators, faculty, staff, and students and with representatives of federal, state, and local agencies, commissions, and committees.

Serves as a technical advisor to administrators on matters related to diversity, civil rights enforcement, gender equity, accessibility doe individuals with disabilities, and grievance processing and resolution.

Analyzes the effect of and makes recommendations on proposed legislation and regulations related to compliance.

Effectively utilizes the capabilities and functions of standard office software applications such as data management, spreadsheet, presentation, and word processing in completing assigned projects.

Prepares a variety of descriptive and evaluative reports and correspondence.

Chairs committees working in areas related to assigned responsibilities.

Performs related duties as assigned.

A Compliance Officer applies a thorough knowledge of federal, state, and local laws, regulations, and guidelines in the investigation, analysis, and resolution of grievances, appeals, and complaints related to one or more of the following areas: civil rights, gender equity, sexual harassment, equal employment opportunity, and accessibility for individuals with disabilities enforcement and related policies, procedures, and practices of the District.

A Personnel Analyst performs a variety of complex journey-level professional personnel work related to areas such as classification of positions, wage and salary and benefits administration, personnel policies, rules and procedures; recruitment and selection; equal employment opportunity and affirmative action programs and services.

General supervision is received from the Director of Diversity, Equity, and Inclusion. Functional supervision may be exercised over clerical employees.

Knowledge of:

Federal, state and local laws, regulations, and guidelines related to civil rights enforcement including but not limited to equal employment opportunity, sexual harassment, gender equity, and the Americans with Disabilities Act

Employment policies, procedures, and practices of the District

District Board Rules and administrative policies related to equal employment opportunity, sexual harassment, discrimination, gender equity, and accessibility for individuals with disabilities

Collective bargaining agreements of the District

Fact finding and investigative methods and procedures

Principles and techniques of training

Principles and techniques of counseling, guidance, and conflict resolution

Principles of and techniques used to promote human and inter-group relations

Research, analytical, and statistical methods used in assigned area

Organization, functions, and key staff of the District

Characteristics and working conditions of all job classifications used in the District

Organization and management of records

Capabilities of computer systems, software, and hardware

Ability to:

Develop and implement procedures, practices, and training programs related to equal employment opportunity, discrimination, gender equity, sexual harassment, accessibility for individuals with disabilities, and other related areas

Compile data and analyze situations; translate findings into clear, concise reports and recommendations; meet important deadlines

Interpret and apply applicable laws, regulations, policies, and precedents

Work effectively and tactfully with individuals from diverse ethnic, social, and economic backgrounds

Work effectively and tactfully with individuals from diverse ethnic, social, and economic backgrounds

Maintain effective working relationships with District administrators, staff, employee representatives, and students

Develop innovative, workable solutions to complex and sensitive problems

Work independently on complex assignments

Prepare effective and comprehensive oral and written communications, reports, and presentations

Effectively utilize computer equipment, software, and hardware in the performance of duties

Travel to various locations to conduct investigations and training

Learn specialized computer applications

Education and Experience:

A. A bachelor’s degree from a recognized college or university, preferably with a major in public administration, human resource management, industrial or organizational psychology, law, business administration, educational administration, or a related field AND four years of recent full-time paid professional-level experience in investigating and processing complaints, appeals, and grievances related to equal employment opportunity, affirmative action, civil rights compliance, or related areas. Qualifying experience with an educational institution is desirable.

OR

B.   A master’s degree from a recognized college or university with a major in public administration, human resource management, industrial or organizational psychology, law, business administration, educational administration, or related field AND two years of recent full-time paid professional-level experience in investigating and processing complaints, appeals, and grievances related to equal employment opportunity, affirmative action, civil rights compliance, or related areas. Qualifying experience with an educational institution is desirable.

Special:

A valid Class “C” California driver's license may be required for some positions.

Travel to locations throughout the District may be required for some positions.

Our class specification generally describes the duties, responsibilities, and requirements characteristic of the position(s) within this job class. The duties, responsibilities, and requirements of a particular position within this class may vary from the duties of other positions within the class.

In accordance with the Americans with Disabilities Act (ADA), the Los Angeles Community College District provides reasonable accommodation to qualified individuals with covered disabilities on a case-by-case basis throughout the application, examination, and hiring processes and throughout employment. If an individual is in doubt about their ability to perform the duties and responsibilities of a position or possession of any other requirement noted in a class specification or job announcement, they should always apply for a position and request reasonable accommodation at the appropriate time.