Los Angeles Community College District

Plans, assigns, and supervises the work of an assigned team engaged in developing and designing appropriate business processes for SAP business systems in conjunction with functional managers and process owners, and performing a variety of technical tasks for assigned SAP business systems; personally performs the more complex and difficult professional functional configuration work of the team.

Plans, assigns, and supervises the work of an SAP team assigned to areas of the District’s business systems to meet project needs, priorities, and deadlines.

Interfaces with functional unit process owners and users to identify, define, and document operational needs and objectives, current operational procedures, problems, input and output requirements, and levels of systems access.

Analyzes and evaluates complex business functions and processes of the District related to assigned areas such as enterprise Accounting, Planning Budget and Formulation, Material’s Management, Project Systems, Human Resources/Payroll, Plant Maintenance, and SAP Government Risk and Compliance in conjunction with functional managers.

Obtains buy-in from business process owners and end-users on proposed new business processes or changes to existing ones.

Defines and documents SAP business system processes and transactions in support of business processes defined by functional unit process owners.

Performs the most difficult and innovative functional configuration tasks for assigned SAP business systems modules to develop prototype solutions to business requirements and to implement fixes, changes, and enhancements.

Performs the most difficult unit and integration testing for assigned modules from development to production, troubleshoots unusually complex configuration and master data problems after release strategy changes and/or upgrades and other functional configuration changes have been created, and makes changes in configurations to resolve errors.

Applies functional knowledge to design and customize workflow systems that provide seamless integration for assigned SAP business systems modules.

Interfaces with users to interpret and clarify highly complex functional configuration details and process change requirements involving assigned business systems modules.

Prepares and communicates regular project status reports with project stakeholders and business process owners.

Evaluates the operational effects of applications software.

Reviews and evaluates project deliverables and timelines including contractor and team performance.

Acts as a liaison between departmental end-users and programming staff in the analysis, design, functional configuration, testing, and maintenance of assigned SAP business systems modules to ensure optimal system integration and performance.

Guides user testers from various business areas to complete high quality testing of assigned business system modules.

Tracks and documents changes in complex functional and business specifications and writes detailed procedures that can be easily understood by end-users.

Identifies opportunities for improving business processes in partnership with process owners and management through SAP business systems and associated information systems.

Analyzes the feasibility of and develops requirements for new systems and enhancements to existing systems and ensures that the system design fits the needs of the users.

Identifies business user needs, develops action plans, identifies deliverables, and presents results.

Provides technical assistance in training, mentoring, and coaching professional and technical staff on complex matters related to assigned area.

Maintains effective and cooperative working relationships with process owners, functional and technical team members, and users.

Provides post implementation support by serving as a liaison to process owners, colleges, and end-users to troubleshoot system problems and authorize access for new users.

Ensures data security under the guidelines of District policies and regulations.

Writes reports, correspondence, documentation, and presentations containing descriptive, analytical, and evaluative content including the preparation of projections, conclusions, and recommendations for assigned SAP business systems.

Trains users and supports training in the usage of assigned SAP business systems functionality.

May enhance, update, and maintain highly complex business logic for SAP payroll and time management schemas.

Performs related duties as assigned.

An SAP Functional Team Leader plans, assigns, and supervises the work of an assigned team engaged in analyzing and defining SAP business systems functions, processes, and user needs, performing a variety of technical tasks for assigned SAP business systems modules, and validating the systems design; develops and designs appropriate business processes in conjunction with functional managers and process owners; and personally performs the more complex professional functional configuration work of the team. Assigned systems modules may include SAP Human Resources, SAP Financial, SAP Material Management, SAP Government Risk and Compliance, SAP Planning Budget and Formulation, SAP Plant Maintenance, or SAP Portal (ESS and MSS). Incumbents in this class are not required to perform programming duties.

An SAP/ERP Manager plans, defines, and develops, SAP/ERP systems strategies and standards, and coordinates, manages, and evaluates the work of assigned SAP/ERP production support and project teams engaged in analyzing and defining assigned SAP/ERP systems functions and business processes and user needs, configuring, and maintaining SAP/ERP systems modules, and validating the systems design. Systems modules include but are not limited to SAP Human Resources, SAP Financial, SAP Material Management, SAP Project Systems, SAP Government Risk and Compliance, SAP Planning Budget and Formulation, SAP Plant Maintenance, Business Object, FIORI, Persona, SAP HP Application Life Cycle Management, SAP Business Warehouse, SAP Portal (ESS and MSS), and ERP student systems modules.

A Senior SAP Functional Business Analyst analyzes and defines complex SAP business systems functions, business processes, and user needs and performs the most difficult and innovative functional configuration, testing, and maintenance tasks for assigned District’s SAP business systems modules according to operational and business needs. Assigned systems modules may include but are not limited to SAP Human Resources, SAP Financial, SAP Material Management, SAP Government Risk and Compliance, SAP Planning Budget and Formulation, SAP Plant Maintenance, or SAP Portal (ESS and MSS). An incumbent in this classification applies advanced knowledge and tools in the functional configuration of the assigned SAP business systems modules. Incumbents in this class are not required to perform programming duties.

General supervision is received from an SAP/ERP Manager. General supervision is exercised over professional staff assigned to the team.

Knowledge of:

Principles of SAP business systems such as Human Resources, Financial, Material Management, Planning Budget and Formulation, Government Risk and Compliance, Plant Maintenance, and SAP Portal (ESS and MSS)

Concepts and techniques of project management, including project control, planning, estimating, resource management, and quality assurance

Principles and techniques of systems analysis, functional configuration, and testing

Methods of developing operational process specifications

Principles of the SAP Payroll and Time Management Schemas

Principles of SAP project systems

SAP ASAP methodology

Characteristics and capabilities of state-of-the art technology in business systems information processing

Principles and practices of business systems reporting

Industry and professional standards for business systems, procedures, and methods pertinent to assigned area

Federal, State, and local laws, ordinances, codes, and regulations related to assigned business systems information processing

Principles and practices of project management

Principles of work simplification and modification

Principles of organization and management

Principles of data security and compliance protocols

Principles of program documentation

Principles of report, screen, and form design

Principles and practices of supervision, team building, and training

Ability to:

Plan, assign, and supervise the work of an assigned team engaged in providing a variety of technical support to SAP systems

Review and evaluate detailed project management plans and project progress and deliverables

Analyze and develop improvements to existing manual and computerized operational procedures involving business systems information processing

Design, develop, and document complex operational and technical processes, functions, and procedures involving assigned SAP business systems modules

Analyze unusually complex business problems involving assigned SAP business systems modules and develop appropriate solutions

Performs highly complex and innovative functional configuration, modification, and testing tasks involving complex components of assigned SAP business systems modules

Interpret and apply applicable rules, laws, and procedures to assigned business systems operations

Express difficult and complex concepts clearly and concisely both orally and in writing

Utilize development operations management processes and procedures

Utilize project management software to track project progress

Stimulate teamwork and promote cohesiveness to achieve team and project goals and deadlines

Consistently use and promote professional standards and practices related to assignments

Maintain a focus on details, quality, and precision in the performance of duties

Actively contribute to a culture of constructive collaboration and innovation with colleagues

Build rapport with clients and maintain a professional demeanor while handling complex user issues

Maintain high levels of customer service and satisfaction

Maintain confidentiality of work-related information and materials

Prepare clear, concise, and comprehensive reports, documentation, instructions, and training materials

Anticipate conditions, plan ahead, establish priorities, and meet project schedules and deadlines

Provide technical assistance to users and staff

Act independently and promptly to situations and events

Motivate, direct, train, and develop others

Establish effective working relationships with administrators, functional and technical team members, and users

Analyze and interpret technical materials accurately and effectively in written communications, reports, and presentations

Train system users effectively

Implement quality assurance efforts for software use and design

Stay abreast of current trends and technical advancements in the assigned business systems area

Present and lead discussions on SAP functionality as it relates to current operational needs

Learn the characteristics of new systems and update skills to adapt to changing technology

Education and Experience:

A bachelor’s degree from a recognized college or university, preferably with a major in finance, accounting, business administration, public administration, human resources management, computer information systems, management information systems, or a related field AND five years of recent full-time paid professional-level experience in the functional configuration, modification, or maintenance of an SAP business system.

Experience in a team leader or supervisor capacity is desirable.

A current Certification of Capability in Business Analysis (CCBA) from International Institute of Business Analysis (IIBA) is desirable.

Special:

A valid Class “C” California driver's license is required.

Travel to locations throughout the District is required.

Our class specification generally describes the duties, responsibilities, and requirements characteristic of the position(s) within this job class. The duties, responsibilities, and requirements of a particular position within this class may vary from the duties of other positions within the class.

In accordance with the Americans with Disabilities Act (ADA), the Los Angeles Community College District provides reasonable accommodation to qualified individuals with covered disabilities on a case-by-case basis throughout the application, examination, and hiring processes and throughout employment. If an individual is in doubt about their ability to perform the duties and responsibilities of a position or possession of any other requirement noted in a class specification or job announcement, they should always apply for a position and request reasonable accommodation at the appropriate time.