Los Angeles Community College District

Plans, develops, implements, coordinates, delivers, and evaluates a technical training program involving the District's Enterprise Resource Planning (ERP) system, Student Information System (SIS), and other District-wide applications and information technology areas.

Plans and develops a comprehensive technical training program involving the District's ERP and SIS applications and other information technology areas.

Assesses training needs through consultation with college administration, District Office administration, and end-users.

Conducts end-user training on the District's ERP and SIS applications.

Coordinates training schedules and arranges the logistics necessary to appropriately conduct training sessions (in person or virtually) and disseminates pertinent training materials.

Develops criteria, standards, and guidelines for the evaluation of the assigned training program.

Prepares a variety of training materials including manuals, reference guides, handouts, and other visual aids.

Prepares reports, promotional materials, navigation instructions, and presentations on the assigned training program.

Provides assistance to the District's IT project management team by facilitating meetings to develop project training plans, training materials, videos, guides, and quality assurance training.

Performs related duties as assigned.

A Technical Training Coordinator plans, develops, implements, coordinates, delivers, and evaluates a technical training program involving the District’s SAP and PeopleSoft modules and other information technology areas.

A Professional Development Coordinator develops, implements, manages, and evaluates customized professional development programs and activities for various groups and individuals at a college or District Office.Policies and content for faculty professional development activities, however, remain within the purview of the Academic Senate as provided in State Law and District policy.

A Training and Staff Development Manager plans, develops, implements, coordinates, delivers, and evaluates comprehensive interdisciplinary training and development programs and services for classified employees for the purpose of improving job and interpersonal skills of employees, preparing employees for career advancement, reducing turnover, providing new employees with an orientation, recognizing employees’ contributions, and responding to employees’ suggestions.

General supervision is received from a classified administrator. Functional supervision may be exercised over staff assigned to the project.

Knowledge of:

Capabilities of Enterprise Resource Planning (ERP) systems such as SAP, Peoplesoft, Oracle, etc.

Training principles and methods for varied learning styles

Teaching and facilitation skills

Operation and application of a wide variety of desktop publishing and multimedia software and development tools such as Microsoft Office Suite, Adobe Acrobat, Adobe Dreamweaver, Power Point, HTML, SharePoint, Visio, etc.

New trends and development in the training field

Methods and techniques of writing, composition, layout and production of training materials

Principles of report, screen, and form design

Principles and practices of organization and management

Skill in:

Making effective, informational, and motivational presentations to diverse audiences

Ability to:

Plan, develop, implement, and coordinate a comprehensive and effective technical training program in a manner consistent with management objectives and employee needs and interests

Consult with administrators and staff to define and design a technical training program

Effectively assess training and development needs

Train users on various information technology topics

Effectively communicate highly technical information accurately, concisely and in understandable terms, both orally and in writing

Recognize the critical elements of problems, develop and evaluate data, determine solutions, and make recommendations

Consistently use and promote professional standards and practices related to assignments

Actively contribute to a culture of constructive collaboration and innovation with colleagues

Maintain high levels of customer service and satisfaction

Prepare effective and comprehensive oral and written communications, reports, publications, and presentations

Effectively use computer equipment and software in the performance of duties

Anticipate conditions, plan ahead, establish priorities, and meet schedules

Establish and maintain effective working relationships with administrators, staff, and users

Travel to offsite meetings and events

Learn and apply new concepts in the field of training

Education and Experience:

A bachelor's degree from a recognized college or university preferably with a major in computer information systems, management information systems, computer science, or a related field.

AND

Four years of recent full-time, paid professional experience in developing and implementing a comprehensive technical training program. Qualifying experience in an Enterprise Resource Planning (ERP) system environment is desirable.

Special:

A valid Class “C” California driver’s license must be obtained within 10 days of establishing residency in the State of California.

Travel to locations throughout the District is required.

Our class specification generally describes the duties, responsibilities, and requirements characteristic of the position(s) within this job class. The duties, responsibilities, and requirements of a particular position within this class may vary from the duties of other positions within the class.

In accordance with the Americans with Disabilities Act (ADA), the Los Angeles Community College District provides reasonable accommodation to qualified individuals with covered disabilities on a case-by-case basis throughout the application, examination, and hiring processes and throughout employment. If an individual is in doubt about their ability to perform the duties and responsibilities of a position or possession of any other requirement noted in a class specification or job announcement, they should always apply for a position and request reasonable accommodation at the appropriate time.