Los Angeles Community College District

Analyzes and defines complex ERP student systems functions, business processes, and user needs and performs complex functional configuration, testing, and maintenance tasks for the District's ERP student systems modules according to operational and business needs.

Analyzes and evaluates complex business functions and processes related to academic scheduling, student registration, admissions, course development and management, coursework evaluation, academic advising, grade reporting, and other student and academic systems processing.

Interfaces with functional unit process owners and users to identify, define, and document operational needs and objectives, current operational procedures, problems, input and output requirements, and levels of systems access.

Defines and documents ERP student systems processes and transactions in support of business processes defined by functional unit process owners.

Performs complex functional configuration tasks for the ERP student systems modules to develop prototype solutions for business requirements and to implement fixes, changes, and enhancements.

Performs complex unit and integration testing for assigned module from development to production, troubleshoots configuration and master data problems after release strategy changes and/or upgrades and other functional configuration changes have been created, and makes changes in configurations to resolve errors.

Interfaces with users to interpret and clarify complex functional configuration details and process change requirements involving ERP student systems modules.

Acts as a liaison between departmental end-users and programming staff in the analysis, design, functional configuration, testing, and maintenance of ERP student systems modules to ensure optimal system integration and performance.

Guides user testers from various business areas to complete high quality testing of assigned system module.

Tracks and documents changes in complex functional and business specifications and writes detailed procedures that can be easily understood by end-users.

Identifies opportunities for improving business processes in partnership with process owners and management through ERP student systems and associated information systems.

Analyzes the feasibility of and develops requirements for new systems and enhancements to existing systems and ensures that the system design fit the needs of the users.

Provides technical assistance in training, mentoring, and coaching professional and technical staff on matters related to assigned area.

Trains users and supports training in the usage of ERP student systems functionality.

Ensures data security under the guidelines of District policies and regulations.

Maintains effective and cooperative working relationships with process owners, functional and technical team members, and users.

Performs related duties as assigned.

An Enterprise Resource Planning (ERP) Functional Business Analyst (Student Systems) analyzes and defines complex ERP student systems functions, business processes, and user needs and performs complex functional configuration, testing, and maintenance tasks for the District's ERP student systems modules according to operational needs. Incumbents in this classification use ERP functional and applications knowledge to analyze and translate departmental requirements into deployed functionality in the District's ERP student systems. The performance of technical programming duties is not part of this position.

An Enterprise Resource Planning (ERP) Team Leader (Student Systems) plans, assigns, and supervises the work of an assigned ERP team engaged in analyzing and defining student systems functions, processes, and user needs, performing functional configuration, testing, and maintenance tasks for student systems modules, and validating the systems design; develops and designs appropriate business processes in conjunction with functional managers and personally performs the more complex professional work of the team. Incumbents in this class are not required to perform programming duties.

An Assistant SAP/ERP Functional Business Analyst applies a basic knowledge of SAP or ERP systems functionality and applications when participating in the analysis and translation of departmental business processes and user needs into deployed functionality in the assigned SAP systems or ERP student systems modules. Systems modules include SAP Human Resources, SAP Financial, SAP Material Management, SAP Government Risk and Compliance, SAP Planning Budget and Formulation, SAP Plant Maintenance, SAP HP Quality Control, SAP Portal (ESS and MSS), or ERP student systems modules related to academic scheduling, course development and management, academic advising, coursework evaluation, student financial aid, student registration, admissions, and grade reporting. Assignments are selected to enhance the employee's skills and professional development in preparation for promotion to higher-level analyst positions.

General supervision is received from an ERP Team Leader (Student Systems) or classified supervisor or manager. Functional supervision may be exercised over lower-level analysts.

Knowledge of:

Student and academic business processes such as academic scheduling, student registration, admissions, course development and management, coursework evaluation, academic advising, financial aid, and grade reporting

Enterprise Resource Planning (ERP) student systems such as Peoplesoft, SAP, WorkDay, Oracle Student Cloud, Oracle Cloud HCM, Fusion Cloud Finance, Ellucian, etc.

Fundamentals of systems analysis, functional configuration, and testing

Methods of developing operational process specifications

Characteristics and capabilities of state-of-the art technology in student systems information processing

Principles and practices of student systems reporting

Industry and professional standards for key business systems, procedures, and methods pertinent to assigned area

Principles of data security and compliance protocols

Principles of program documentation

Principles of report, screen, and form design

Principles of organization and management

Principles of work simplification and modification

Federal, State, and local laws, ordinances, codes, and regulations related to student systems information processing

Principles of training

Ability to:

Analyze and develop improvements to existing manual and computerized operational procedures involving student systems information processing systems

Develop and document operational and technical processes, functions, and procedures involving ERP student systems modules and develop appropriate solutions

Perform complex functional configuration, modification, and testing tasks involving ERP student systems modules

Analyze complex operational problems involving ERP student systems modules and develop appropriate solutions

Identify business user needs, identify deliverables, and present results

Consistently use and promote professional standards and practices related to assignments

Actively contribute to a culture of constructive collaboration and innovation with colleagues

Maintain high levels of customer service and satisfaction

Maintain confidentiality of work-related information and materials

Express complex concepts clearly and concisely both orally and in writing

Interpret and apply applicable rules, laws, and procedures to student systems operations

Prepare clear and concise reports, documentation, instructions, and training materials

Work effectively and independently on assigned projects

Work effectively and cooperatively with a diverse pool of administrators, functional and technical team members, and users

Provide technical assistance to users

Train system users effectively

Meet established priorities and project schedules

Present and lead discussions on ERP student systems functionality as it relates to current operational needs

Learn the characteristics of new systems and update skills to adapt to changing technology

Education & Experience:

A bachelor's degree from a recognized college or university, preferably with a major in business administration, public administration, computer information systems, management information systems, or a related field AND three years of recent, full-time, paid, professional-level  experience in the functional configuration, modification, or maintenance of an Enterprise Resource Planning (ERP) student system.

A current Certification of Capability in Business Analysis (CCBA) from International Institute of Business Analysis (IIBA) is desirable.

Special:

A valid Class "C" California driver's license is required.

Travel to locations throughout the District is required.

Our class specification generally describes the duties, responsibilities, and requirements characteristic of the position(s) within this job class. The duties, responsibilities, and requirements of a particular position within this class may vary from the duties of other positions within the class.

In accordance with the Americans with Disabilities Act (ADA), the Los Angeles Community College District provides reasonable accommodation to qualified individuals with covered disabilities on a case-by-case basis throughout the application, examination, and hiring processes and throughout employment. If an individual is in doubt about their ability to perform the duties and responsibilities of a position or possession of any other requirement noted in a class specification or job announcement, they should always apply for a position and request reasonable accommodation at the appropriate time.