Compliance Investigator

Investigates, analyzes, reports, and resolves complaints, grievances, and appeals and assists in the development and implementation of training programs to increase awareness in one or more areas such as equal employment opportunity, sexual harassment, gender equity, civil rights, and accessibility for individuals with disabilities enforcement and related policies, procedures, and practices of the District.

Advises administrators, faculty, staff, students, applicants, and the public of their rights, privileges, and of procedures for filing complaints, grievances, and appeals.

Investigates and analyzes complaints of alleged violations of civil rights, discrimination, gender equity, sexual harassment, accessibility for individuals with disabilities and other related policies at locations throughout the District; prepares reports and issues communications detailing findings, conclusions, and recommendations.

Confers with concerned parties in an effort to resolve relevant concerns and complaints at the earliest possible point in the process.

Assists in the development of procedures, practices, and systems to promote diversity, equity, and inclusion and to assure compliance with applicable diversity, civil rights, equal employment opportunity, gender equity, and related laws, regulations, policies, guidelines, and agreements.

Collects, compiles, analyzes, interprets, and presents information and statistical data related to assigned responsibilities.

Assists in identifying underrepresented and underserved populations throughout the District and provides guidance in the recruitment of administrators, faculty, staff, and students to meet location diversity goals and objectives.

Assists in the development and implementation of training and development activities for administrators, faculty, staff, and students to increase awareness and sensitivity to diversity, civil rights, gender equity, accessibility for individuals with disabilities, equal employment opportunity policies and related matters.

Establishes and maintains effective working relationships with administrators, faculty, staff, and students and with representatives of federal, state, and local agencies, commissions, and committees.

Analyzes the possible effects of proposed legislation and regulations related to compliance and makes recommendations based on findings.

Effectively utilizes the capabilities and functions of standard office software applications such as data management, spreadsheet, presentation, and word processing in completing assigned projects.

Prepares a variety of descriptive and evaluative reports and correspondence, including workforce and applicant pool analyses for EEO and diversity monitoring and reporting purposes.

Attends and participates in committees to provide subject matter advice and guidance related to assigned responsibilities.

A Compliance Investigator applies a thorough knowledge of federal, state, and local laws, regulations, and guidelines in the investigation, analysis, and resolution of grievances, appeals, and complaints related to one or more of the following areas: civil rights, gender equity, sexual harassment, equal employment opportunity, and accessibility for individuals with disabilities enforcement and related policies, procedures, and practices of the District.

A Senior Compliance Investigator plans, organizes, and supervises the day-to-day activities of a small unit engaged in investigating, analyzing, and resolving complaints, grievances, of alleged violations of civil rights, discrimination, gender equity, sexual harassment, and accessibility for individuals with disabilities and other related policies at locations throughout the District; personally performs the more complex investigation of complaints in accordance with applicable laws and regulations.

General supervision is received from a Senior Compliance Investigator. Functional supervision may be exercised over clerical employees.

Knowledge of:

Federal, state and local laws, regulations, and guidelines related to civil rights enforcement including but not limited to equal employment opportunity, sexual harassment, gender equity, and the Americans with Disabilities Act

Employment policies, procedures, and practices of the District

District Board Rules and administrative policies related to equal employment opportunity, sexual harassment, discrimination, gender equity, and accessibility for individuals with disabilities

Collective bargaining agreements of the District

Fact finding and investigative methods and procedures

Principles and techniques of training

Principles and techniques of counseling, guidance, and conflict resolution

Principles of and techniques used to promote human and inter-group relations

Research, analytical, and statistical methods used in assigned area

Organization, functions, and key staff of the District

Characteristics and working conditions of all job classifications used in the District

Organization and management of records

Capabilities of computer systems, software, and hardware

Ability to:

Perform complex professional work related to areas such as equal employment opportunity, discrimination, gender equity, sexual harassment, accessibility for individuals with disabilities, and other related matters

Compile data and analyze situations; translate findings into clear, concise reports and recommendations; meet important deadlines

Analyze training needs and recommends appropriate training activities pertinent to assigned area

Interpret and apply applicable laws, regulations, policies, and precedents pertinent to assigned area

Work effectively and tactfully with individuals from diverse ethnic, social, and economic backgrounds

Maintain effective working relationships with District administrators, staff, employee representatives, students, and regulatory agency representatives

Develop innovative, workable solutions to complex and sensitive problems

Work independently on complex assignments

Prepare effective and comprehensive oral and written communications, reports, and presentations

Effectively utilize computer equipment, software, and hardware in the performance of duties

Travel to various locations to conduct investigations and training

Learn specialized computer applications

Education and Experience:

A. A bachelor’s degree from a recognized college or university, preferably with a major in public administration, human resource management, law, business administration, educational administration, or a related field AND three years of recent, full-time, paid, professional-level experience in investigating and processing complaints, appeals, and grievances related to equal employment opportunity, affirmative action, Title IX or other civil rights compliance, or related areas. Qualifying experience with an educational institution is desirable.

OR

B. A master’s degree from a recognized college or university with a major in public administration, human resource management, law, business administration, educational administration, or related field AND one year of recent, full-time, paid, professional-level experience in investigating and processing complaints, appeals, and grievances related to equal employment opportunity, affirmative action, Title IX or other civil rights compliance, or related areas. Qualifying experience with an educational institution is desirable.

Special:

A valid Class “C” California driver's license is required.

Travel to locations throughout the District is required.