ADA Compliance Officer

Develops, implements, and evaluates policies, procedures, and standards for the effective administration of a comprehensive District ADA compliance program; coordinates and monitors compliance activities.

Plans, coordinates, and monitors ADA compliance activities of the District, including ensuring that every college identifies an ADA compliance support representative.

Develops, implements, and periodically reviews self evaluation processes to assess policies, procedures, services, and practices related to ADA and accessibility compliance obligations of the District in areas such as public services, educational/instructional services, student support services, facilities design and alteration, telecommunication and technology services, transportation, and employment.

Recommends appropriate proactive or corrective actions to address disability and access compliance issues; monitors the progress toward established goals and objectives on a district-wide basis.

Chairs the District ADA Advisory Committee ensuring appropriate representatives from affected student and employee groups for the review of issues pertaining to compliance related to programs, services, or facilities; attends and participates in other committees related to assigned responsibilities.

Develops, publishes, and maintains effective and accessible grievance procedures that provide for prompt and equitable resolution of all disability related complaints.

Receives, investigates, and responds to disability related inquiries and complaints from staff, students, the public, and regulatory agencies.

Maintains a case management system of student and employee requests for accommodations, provides guidance to District staff on how to address these requests, and tracks disposition of requests.

Participates in the review of building designs and alterations as they relate to ADA and accessibility compliance obligations and makes recommendations.

Interprets federal and state disability laws using Supreme and Appellate Court decisions, legislative guidance, executive directives, best business practices and other research material.

Stays abreast of legislative changes affecting ADA regulations, analyzes the effects, and makes sound recommendations.

Designs and implements outreach and educational programs to increase knowledge and understanding of ADA policy, issues and compliance responsibilities among ADA compliance support representatives, administrators, faculty, staff, students, contractors, vendors and community members, and develops and implements tailored training and development activities.

Prepares a variety of descriptive and evaluative reports, correspondence, and makes presentations related to ADA issues.

Performs related duties as assigned.

An ADA Compliance Officer develops, implements, and evaluates policies, procedures, and standards for the effective administration of a comprehensive District ADA compliance program; coordinates and monitors compliance activities.

A Senior Compliance Investigator plans, organizes, and supervises the day-to-day activities of a small unit engaged in investigating, analyzing, and resolving complaints, grievances, of alleged violations of civil rights, discrimination, gender equity, sexual harassment, and accessibility for individuals with disabilities and other related policies at locations throughout the District; personally performs the more complex investigation of complaints in accordance with applicable laws and regulations.

A Compliance Investigator applies a thorough knowledge of federal, state, and local laws, regulations, and guidelines in the investigation, analysis, and resolution of grievances, appeals, and complaints related to one or more of the following areas: civil rights, gender equity, sexual harassment, equal employment opportunity, and accommodations of individuals with a disability enforcement and related policies, procedures, and practices of the District.

A Director of Diversity, Equity, and Inclusion develops, implements, administers, and monitors a variety of compliance programs to ensure compliance with federal and state statutes focused on diversity, equity, and inclusion for the District which include but are not limited to equal employment opportunity, discrimination, American with Disabilities Act, and Title IX.

General supervision is received from the Director of Diversity, Equity, and Inclusion. Functional supervision may be exercised over staff and consultants on disability related matters.

Knowledge of:

Federal, state and local laws, regulations, and guidelines related to the accessibility for individuals with disabilities, including but not limited to the Americans with Disabilities Act and Section 504 and 508 of the Rehabilitation Act

Employment policies, procedures, and practices of the District including collective bargaining agreements

District Board Rules and administrative policies related to the accessibility for individuals with disabilities

Fact finding and investigative methods, practices and procedures

Principles of counseling, guidance, and conflict resolution

Research, analytical, and statistical methods used in assigned area

Principles of staff development and training

Principles and techniques used to promote human and inter-group relations

Characteristics and working conditions of all job classifications used in the District

Organization, functions, and key staff of the District

Capabilities of computer systems, software, and hardware used in compliance programs

Ability to:

Plan, coordinate, implement, and monitor ADA compliance activities

Interpret and apply applicable laws, policies and precedents

Analyze and evaluate effectiveness of policies and standards involving an ADA compliance program

Compile data and analyze situations; identify problems and risks, and recommend innovative, workable solutions to complex and sensitive problems

Facilitate the resolutions of employee grievances and public complaints related to ADA compliance

Prepare effective and comprehensive reports, correspondence, and presentations

Design and manage effective control, information, and documentation systems

Independently complete complex assignments

Anticipate conditions, plan ahead, establish priorities, and meet schedules

Maintain a high level of confidentiality

Effectively communicate complex information, verbally and in writing

Effectively utilize computer equipment, software, and hardware in the performance of duties

Maintain effective working relationships with all levels of District personnel, ADA advocates, regulatory agency representatives, business associates, and the public

Travel to off-site meetings and events

Education and Experience:

A bachelor’s degree from a recognized college or university, preferably with a major in public administration, educational administration, human resources management, business administration, law, or a related field AND three years of recent, full-time, paid experience in developing and implementing employer-based compliance and accommodation programs mandated by federal and state laws, including the Americans with Disabilities Act. A master’s degree is desirable.

Special:

A valid Class “C’ California driver’s license.

Travel to locations throughout the District is required.

Reasonable Accommodation

Our class specification generally describes the duties, responsibilities, and requirements characteristic of the position(s) within this job class. The duties, responsibilities, and requirements of a particular position within this class may vary from the duties of other positions within the class.

In accordance with the Americans with Disabilities Act (ADA), the Los Angeles Community College District provides reasonable accommodation to qualified individuals with covered disabilities on a case-by-case basis throughout the application, examination, and hiring processes and throughout employment. If an individual is in doubt about his or her ability to perform the duties and responsibilities of a position or possession of any other requirement noted in a class specification or job announcement, he or she should always apply for a position and request reasonable accommodation at the appropriate time.