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Enforcement Officer (Contractual)

Recruitment #16-009639-0010


The Maryland Insurance Administration (MIA) is an independent State agency that regulates Maryland’s insurance industry and protects consumers by monitoring and enforcing insurers’ and insurance professionals’ compliance with State law.  Through the diligence of a highly professional staff of market analysts, financial analysts, accountants, lawyers, law enforcement officers, actuaries, complaint investigators, and others, the MIA works to facilitate a strong and competitive insurance marketplace where consumers are well informed and treated fairly.  Staff members are subject matter experts who serve as a resource for lawmakers, consumers, and other public and private entities.   

The MIA is charged with a broad range of responsibilities including the licensure of insurance carriers and insurance producers (brokers/agents) operating in Maryland, the conduct of financial examinations of companies to monitor financial solvency, and the review and approval of rates and contract forms.  The MIA investigates reports of consumer fraud and consumer complaints about life, health, automobile, homeowners, and/or property insurance.  Insurance carriers are subject to market conduct examinations and other actions to monitor compliance with Maryland law.  The MIA also has a unit dedicated to consumer education and outreach, which participates in hundreds of events and reaches thousands of individual consumers annually.


Baltimore City


The Maryland Insurance Administration is recruiting for a contractual Enforcement Officer who reports to the Assistant Chief of Property & Casualty.  The Enforcement Officer will be responsible for researching, investigating and analyzing complaints concerning all lines of insurance, with an emphasis on property and casualty insurance.  The incumbents duties will include drafting a chronological comprehensive report on each investigation containing pertinent facts and exhibits, drafting of statement of charges or administrative orders, assist Assistant Attorney’s General in preparation of the case and testify at administrative hearings, as needed.  This position will require out-of-office travel within the State and occasional out-of-state travel as required.


Education: Bachelor’s degree from an accredited four year college or university.  

Experience:  Minimum of five (5) years regulatory compliance and/or investigative work experience. 


Note: Experience as a law enforcement officer or investigative experience in the insurance industry may substitute on a year-for-year basis for the required education.


  • Excellent writing, communication, interpersonal and organizational skills are required.
  • Administrative hearing testimonial experience.
  • The ability to work independently and/or closely in cooperation with other Enforcement Officers.
  • Knowledge of the applicable laws and regulations enforced by the Maryland Insurance Administration, as well as the various entities under the regulatory authority of the Maryland Insurance Administration


Contractual employees who works for an agency covered under the State Employee and Retiree Health and Welfare Benefits Program (the Program), have a current employment contract and work 30 or more hours a week (or on average 130 hours per month) may be eligible for subsidized health benefits coverage for themselves and their dependents.  As a contractual employee, you will be responsible for paying 25% of the premiums for your medical and prescription coverage, including any eligible dependents you have enrolled. The State of Maryland will subsidize the remaining 75% of the cost for these benefits. You can also elect to enroll in dental coverage, accidental death and dismemberment insurance, and life insurance, but will be responsible to pay the full premium for these benefits.


If you have any questions about this recruitment, please email inquiry to

For immediate consideration, upload one WORD or PDF file, at the "Resume" tab, that contains:

1. a cover letter stating your interest and specific salary requirements; and

2. a current professional resume.

If you are unable to apply online, you may submit via mail.  Please be sure to include all documents listed above to ensure timely processing.

Complete application packets may be mailed to:

Maryland Insurance Administration Human Resources - Recruitment #:  16-009639-0010

200 St. Paul Place, Suite 2700

Baltimore, MD 21202

Incomplete submission will not receive consideration.

TTY  Users: call via Maryland Relay

We thank our Veterans for their service to our country, and encourage them to apply.

As an equal opportunity employer Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity.  

Click on the link below to apply: