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Functional Business Analyst

Recruitment #18-002587-0023


The Maryland State Retirement Agency is the administrator of the Maryland State Retirement and Pension System.  The System is a multi-employer, public employees' benefit retirement system composed of twelve separate retirement  and pension systems with additional plan components, covering approximately 200,000 active members and more than 150,000 retirees and beneficiaries. 

The Agency is embarking on a multi-year re-engineering of its retirement - related business processes, in addition to acquiring and implementing support technologies (e.g., member relationship management, document management, and workflow management) and adapting existing pension administration programs to secure online real-time transaction processing.  This is an exciting time to join MSRA's team.




Maryland State Retirement Agency

120 East Baltimore, Street

Baltimore, Maryland  21202

Main Purpose of Job

This position will function as an MPAS Functional Business Analyst.  It's purpose is to provide testing and manage acceptance of project deliverables; coordinate interactions between Project Vendors and Agency personnel; effectively resolve projects issues and deliverables user training to enable users to perform their jobs using the MPAS system.


Education: A Bachelor's degree from an accredited college or university.

Experience: Four years of experience in administrative staff or professional work.


1. Additional experience in administrative staff or professional work may be substituted on a year-for-year basis for the required education.

2. Additional graduate level education at an accredited college or university may be substituted at the rate of 30 semester credit hours on a year-for-year basis for the required general experience.

3. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer involving staff work related to the administration of rules, regulations, policy, procedures and processes, or overseeing or coordinating unit operations or functioning as a staff assistant to a higher ranking commissioned officer on a year-for-year basis for the required education and experience.


  • Two years of experience providing problem analysis and ongoing user support;
  • Coordinating system development and implementation;
  • Training users on functionality of application for agency or statewide systems;  
  • Experience working with complex rules, regulations, procedures, calculations, and/or the automated processing systems used to administer a diverse and complex system;
  • Experience working on web applications; 
  • Data analysis or problem solving skills; and
  • Familiarity with EXCEL functionalities.


Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator's license valid in the State of Maryland.


Please make sure that you provide sufficient information on your application to show that you meet the minimum requirements for this recruitment.  All information concerning your qualifications must be submitted by the closing date.  We will not consider information submitted after this date.

Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and places on the employment (eligible) list for at least one year.

This list will be used by the hiring agency to select employees.  For educations obtained outside the U.S., a copy of the equivalent American education as determined by a foreign credential evaluation service must accompany the application. 

Due to the confidential nature of the work, selected candidates must undergo and pass a background check.


The examination will consist of a rating of your education, training , and experience as presented on your application and as they relate to the requirements of the position.  You may be asked to complete a supplemental questionnaire.  The supplemental questionnaire may be used as part of the rating process.  Therefore, it is important that you provide complete and accurate information on your application.



The online application process is STRONGLY preferred.  If you are unable to apply online, you may mail a paper application and supplemental questionnaire (if applicable) to:

DBM Recruitment & Examination Department

301 West Preston Street, Room 608

Baltimore, Maryland  21201

All mailed documents must include the applicant's name and the job number and must be received by the closing date.  Resumes will NOT be accepted in lieu of completing the application.  If you have any questions concerning the recruitment process for this position, please call 410-767-4923.

TTY Users: call via Maryland Relay

As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State's diversity.  People with disabilities and bilingual candidates are encouraged to apply.

We thank our Veterans for their service to our country, and encourage them to apply.