ADMINISTRATIVE SPECIALIST II

MDH, Bureau of Enforcement and Compliance, 4201 Patterson Avenue, Baltimore, MD

An Administrative Specialist II in the Bureau of Enforcement and Compliance assists in the administration of the Bureau of Enforcement and Compliance. This position will work closely with the Director of the Bureau of Enforcement and Compliance assisting in the organization and maintenance of case files and licensing. This position is responsible for the full performance of administrative work requiring regular use of independent judgement and analysis.

Education:    Completion of 60 credit hours at an accredited college or university.

Experience:  One year of experience in administrative or professional work.

NOTES:

1. Candidates may substitute experience as defined above for the required education at the rate of one year of experience for 30 credit hours, for up to 60 credit hours of required education.

2. Candidates may substitute 90 credit hours at an accredited college or university for the required education and experience.

3. Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer involving staff work requiring regular use of independent judgment and analysis in applying and interpreting rules and regulations in accordance with agency laws and policies on a year-for-year basis for the required education and experience.

The desired candidate should possess the following:

• Detailed oriented with good analytical skills 
• Strong organization skills
• Excellent multi-tasking and time management skills
• Highly motivated in a self-directed work environment
• Ability to analyze department needs and present appropriate solutions
• Excellent written and verbal communication skills
• Prepare and modify documents to include correspondence, reports, drafts, and memos
• Demonstrate computer word-processing and data based skills
• Demonstrate experience with Microsoft Office and Windows software
• Maintain confidentiality with sensitive licensee documentation
• Answer telephone and assist in email correspondence
• Assist in resolving administrative issues
• Open, sort and distribute bureau correspondence
• Maintain electronic and hard copy filing system
• Exceptional customer service skills
• Strong sense of urgency and problem solving skills
• Assist in preparing weekly, monthly, annual reports and other department projects as required

Candidate may be responsible for providing their own transportation as needed to access meetings, remote locations, and job destinations as assigned.

Applicants who meet the minimum (and selective) qualifications will be included in further evaluation. The evaluation may be a rating of your application based on your education, training and experience as they relate to the requirements of the position. Therefore, it is essential that you provide complete and accurate information on your application. Please report all related education, experience, dates and hours of work. Clearly indicate your college degree and major on your application, if applicable. For education obtained outside the U.S., any job offer will be contingent on the candidate providing an evaluation for equivalency by a foreign credential evaluation service prior to starting employment (and may be requested prior to interview). 

Complete applications must be submitted by the closing date. Information submitted after this date will not be added. 

Incorrect application forms will not be accepted. Resumes will not be accepted in lieu of a completed application.

Candidates may remain on the certified eligible list for a period of at least one year. The resulting certified eligible list for this recruitment may be used for similar positions in this or other State agencies.

Online applications are highly recommended. However, if you are unable to apply online, the paper application (and supplemental questionnaire) may be submitted to MDH, Recruitment and Selection Division, 201 W. Preston St., Room 114-B, Baltimore, MD 21201. Paper application materials must be received by 5 pm, close of business, on the closing date for the recruitment, no postmarks will be accepted.

If additional information is required, the preferred method is to upload.  If you are unable to upload, please fax the requested information to 410-333-5689. Only additional materials that are required will be accepted for this recruitment. All additional information must be received by the closing date and time.

For questions regarding this recruitment, please contact the MDH Recruitment and Selection Division at 410-767-1251.

If you are having difficulty with your user account or have general questions about the online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division at 410-767-4850 or Application.Help@maryland.gov. 

Appropriate accommodations for individuals with disabilities are available upon request by calling: 410-767-1251 or MD TTY Relay Service 1-800-735-2258.

We thank our Veterans for their service to our country.

People with disabilities and bilingual candidates are encouraged to apply.

As an equal opportunity employer, Maryland is committed to recruitment, retaining and promoting employees who are reflective of the State's diversity.