SERVICES SPECIALIST

ASTD9

Baltimore City:

6776 Reisterstown Rd.

Baltimore, MD 21215

The main purpose of this job is to perform the receiving and sorting of mail and then disseminate to the right individual and/or department, which includes: stamping, opening, reading, sorting, and routing incoming mail; sealing, stamping, and affixing postage to outgoing mail or packages; and keeping necessary records. Weighs packages or letters, computes charges using weight scale and rate chart. Process outgoing mail and sort accordingly to allow posting through the US Postal Service (USPS). Monitor and track supplies and materials required in mailroom operation and other units. Maintain a high level of customer care and; sort and deliver incoming mail for all units. Assist the Commissioner’s Office with property, special projects, and maintains fleet vehicles.

Collects and disperses incoming and outgoing mail from US Postal Service, commercial couriers, MCE courier, FedEx, and certified mail.

Weighs, determines postage, and meters outgoing US mail for daily pick-up. Ensures all deliveries have been signed and delivered to the correct recipient.

Provides direct and indirect assistance to DPSCS units, as needed.

Assists in the implementation of the department’s cost reduction strategies, particularly related to ordering supplies, storing, and dispensing.

Summarizes numerical data using computer programs, adding machines and/or calculators for use in the preparation of expense forms, purchase orders, and invoices.

Reviews, copies, and posts into database source documents such as invoices, receipts, purchase orders, expense reports, FedEx packages, certified mail, and requisitions.

Maintains maintenance and supplies for multiple copiers.

Evaluates and maintains condition of office machines including photocopy machines and facsimile machines. Serves as the primary contact person for current vendors for providing maintenance to office equipment.

Submits requisitions to the DPSCS Office of the Secretary’s Finance unit for approval to obtain all commodities necessary for the successful operation of the Commissioner’s Office. Promotes the Departments’ cost reduction strategies, particularly related to the ordering, storing and dispensing of commodities and equipment.

Creates and enters Remedy maintenance request tickets, checks for outstanding tickets, and resolves tickets.

Responsible for answering the phone, greeting callers, establishing reason for calling, and resolving issue by contacting appropriate person that can help the customer. 

Applicants must meet all minimum (and selective) qualifications to be considered, and to appear on the list of people eligible for hire. Please read all requirements before applying.

Education:   Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: Two years of experience in general services functions, office administration activities or in the receiving, storing, issuance, purchase or requisition of equipment, materials, and parts and supplies.

Notes:

1. Candidates may substitute additional experience as stated above on a year-for-year basis for the required education.

2. Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer in logistics specialist classifications or administrative support specialty codes in the logistics field of work, on a year-for-year basis for the required experience.

Preference will be given to applicants who possess the following preferred qualification(s). Include clear and specific information on your application regarding your qualifications.

Preferred Qualifications: 

1 year of experience with expenditure management (monitoring, approving/overseeing operating expenditures and tracking budget encumbrances) using a Microsoft Office application.

1 year of experience processing and receiving incoming and outgoing mail.

1. Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator's license valid in the State of Maryland.

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.

The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.

STATE OF MARYLAND BENEFITS

 

Online applications are highly recommended. However, if you are unable to apply online, the paper application and supplemental questionnaire may be emailed to hr.recruitmentuser@maryland.gov or faxed to 410-484-5928. Paper application materials must be received in our office by the closing date for the recruitment.

If you are submitting additional information, the preferred method is to upload it with your application. All uploaded additional information must be received by the closing date and time. If you are unable to upload,
please email the requested information to hr.recruitmentuser@maryland.gov referencing the recruitment number in the subject line, or fax to 410-484-5928 (providing a cover sheet with your contact information,
recruitment name, recruitment number and the number of pages faxed). Only additional materials that are requested will be accepted for this recruitment.

For questions regarding this recruitment, please contact the Department of Public Safety and Correctional Services, HRSD-Recruitment & Examination at 410-585-3999, MD TTY Relay Service 1-800-735-2258.

J. Rolon

jacobg.rolon@maryland.gov

If you are having difficulties with submitting your online application, please contact the DBM Recruitment and Examination Division at Application.Help@maryland.gov or 410-767-4850.

We thank our Veterans for their service to our country.

People with disabilities and bilingual candidates are encouraged to apply.

As an equal opportunity employer, Maryland is committed to recruiting, retaining, and promoting employees who are reflective of the State's diversity.