UI Professional IX

The Maryland Department of Labor, (MDOL), Division of Unemployment Insurance is accepting applications from qualified candidates for the position of UI Professional IX. This recruitment will be used to fill current and future vacancies. The resulting eligible list will be maintained for one year after the closing date of the announcement.

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1100 N. Eutaw Street, Baltimore, Maryland 21202.

The main purpose of this position is to assist the Manager of the MD Unemployment Insurance Benefit Payment Control unit (BPC) in developing, planning, coordinating, and managing the daily operations within the Benefits Payment Control unit (Investigations and Overpayment and Recoveries sections) for the Division of Unemployment Insurance (DUI) in accordance with the Employment and Training Administration Advisory System, U.S. Department of Labor (USDOL); will directly lead BPC Supervisors; assist in creating policies, procedures, and establish internal controls that effectively protect the integrity and security of UI program staff, program operations and systems, UI funds, UI data and other state assets; to reduce the possibility of internal and external fraud by minimizing program vulnerabilities and faulty procedures; and to help prevent identity theft.

Plan, organize, manage, and supervise the Benefits Payment Control Investigations and Overpayment and Recoveries Supervisors to fulfill the goals and mandates of the Maryland Department of Labor and the Division of Unemployment Insurance. Direct the numerous Report of Hire (State-SROH and National-NDNH), intrastate and interstate cross-matches and wage audits to detect fraud and improper payments. Ensures that cross-matches are conducted timely and in compliance with State and Federal Regulations. Direct the Claims Investigations and Overpayment and Recoveries Supervisors, overseeing Claims Investigations/Post Audits, Overpayment and Recoveries sections within BPC. Assist in analyzing data derived from each unit to improve the collection of long-term, outstanding UI fraud and non-fraud overpayments.  Work in collaboration with Internal Security & Integrity Unit on DUI’s Integrity Efforts and training for DUI staff, benefits, and tax units. Detect and reduce UI fraud, identity theft.  Consult with UI Support and Metrics unit/OIT to ensure timely run of quarterly crossmatch reports and selection criteria is updated as needed. Maximize the integrity of the UI program through minimization of errors and increased communication.  Submit accurate, completed timesheets and leave requests to timekeeper by the appropriate deadline. Review, approve and submit timesheets of subordinates by the appropriate deadline.

Applications that meet the minimum and selective qualifications will be referred to the hiring manager for interview selection. Units will select those candidates most closely demonstrating the qualifications for interview.

Education: A Bachelor’s degree from an accredited college or university.

Experience: Eight years of experience supervising staff in a public or private agency related to rendering and/or determining eligibility for a Human Service Program.

Note: Candidates may substitute additional experience in unemployment insurance as defined above for the required education at the rate of one year of experience for one year of education, for up to four years of the required education.

Please read the job announcement in its entirety before applying for this recruitment, Applications must meet all minimum (and selective) qualifications to be considered, and to appear on the list of people eligible for hire.

3 years of experience investigating fraudulent claims or other investigative experience.

Proficient in Microsoft Excel and Word.

All candidates are subject to a background check against files maintained by the Division of Unemployment Insurance (Labor/DUI) to determine whether any monies are owed to Labor/DUI as a result of unemployment insurance overpayment/fraud. Any unpaid debt may have an impact on whether or not a candidate is offered employment.

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.

The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.

STATE OF MARYLAND BENEFITS

U.S. Military Veterans may qualify for additional bonus points towards certification. Any job offer will be contingent on the candidate providing a U.S. Military form DD 214 verifying honorable discharge from service prior to starting employment (and may be requested prior to interview). Permanent State employees do not need to submit proof of Veterans’ status. 

If you are unable to apply online, or encounter difficulty attaching required or optional documentation, You may contact Chevelle Wise 410-230-6293 or submit via email to chevelle.wise@maryland.gov. Please be sure to include your name, identification number (Easy ID#) and job announcement number on any documentation to ensure timely processing.

PLEASE DO NOT FAX OR EMAIL UNSOLICITED DOCUMENTATION

Completed applications, required documentation, and any required addendums may be mailed to:

MDOL Office of Human Resources
Attn: UI Professional IX (21-001158-0001) CW
1100 N. Eutaw Street, Rm. 100
Baltimore, MD 21201

The MD State Application Form can be found online

Maryland Department of Labor is an equal opportunity employer. It is the policy of MDOL that all persons have equal opportunity and access to employment opportunities, services, and facilities without regard to race, religion, color, sex, age, national origin or ancestry, marital status, parental status, sexual orientation, disability or veteran status.