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ADMINISTRATIVE AIDE

Taxpayer Services Division

Recruitment #23-002572-0048

Introduction

OPEN TO ALL QUALIFIED APPLICANTS

This is a position specific recruitment. The resulting certified eligible list may be used to staff several current and future vacancies for this position/function only.

GRADE

ASTD11

LOCATION OF POSITION

Annapolis, MD

POSITION DUTIES

Would you like to work for the State of Maryland? This position is steps away from the Governor's Mansion. Located within walking distance of many affordable dining choices. An ideal place to work and enjoy year-round. 

The main purpose of this position is to assist the Operations Manager of the Taxpayer Services Division with administrative, and procurement functions. Write, review and submit purchase orders, requisitions and invoices to Section Manager. Assist in creation and updates to operations manual, quick reference guide and COOP Plan. Ability to accept and respond to calls from vendors, taxpayers, and division employees.

PLEASE NOTE: Must be willing and able to work Monday through Friday in a full-time capacity in the Taxpayer Services Division's Annapolis Call Center. Required hours are 8:00 am to 5:00 pm. Leave may be limited during certain times of the year due to high volume events, projects, or special assignments. Evening and weekend work may be required especially during peak times of the year. Employees are unable to prepare tax returns outside of the requirements of the job or work for private accounting services. This position is designated as emergency essential personnel.

MINIMUM QUALIFICATIONS

Education: Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: Four years performing secretarial work or clerical work involving typing duties.

Notes:

  1. Additional secretarial or clerical experience may be substituted on a year-for-year basis for the required education.
  2. Thirty credit hours with a major in secretarial science or office technology from an accredited college may be substituted at the rate of thirty credits for one year of experience for up to two years of the required experience.
  3. Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer in Administration classifications or Administrative, Clerical, or Office Services specialty codes in the Administrative Support field of work on a year-for-year basis for the required experience.

 ** For education obtained outside of the U.S., you will be required to provide proof of the equivalent American education as determined by a foreign credential evaluation service. If you possess a degree obtained outside of the United States, please submit a detailed, course-by-course evaluation report from one of the U.S. equivalency evaluating members identified at http://www.naces.org/members.html.

DESIRED OR PREFERRED QUALIFICATIONS

  • Receiving supply orders. 
  • Preparing purchase orders.
  • Writing, reviewing, and updating manuals.
  • Experience with personal computers and software applications (MS Office).

SPECIAL REQUIREMENTS

Demonstrated ability to accurately type on a keyboard on a personal computer at a minimum of forty words per minute may be required, depending on the specific requirements of the position.

SELECTION PROCESS

 Please make sure that you provide sufficient information on your application to demonstrate that you meet the qualifications for this recruitment. Please indicate clearly any position-specific experience and ensure all education and experience sections are complete. Incomplete information may result in the disqualification of your application.

All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date.

*Resumes will not be accepted in lieu of a completed application.

 

EXAMINATION PROCESS

Only applicants who meet the minimum and selective qualifications for this recruitment will be considered for this opportunity. Approval of your application will be based on a review of your education, training and experience. It is essential that you submit complete and accurate information on your application in order to determine if you meet the qualifications as specified above. Due to the nature of this list, all qualified applicants are placed on an unranked list of candidates and will remain active on this list for at least one year.

Qualifying applicants are subject to an oral interview. Prior to appointment, the employee must successfully undergo a comprehensive background investigation including a review of criminal, MVA and tax records; and determination of legal authorization to work in the United States or under the United States Immigration Reform and Control Act of 1986. This background check is comprehensive and may involve fingerprinting. Upon initial appointment OR promotion to a position in the State Personnel Management System, an employee is required to serve an initial six- month probationary period. This probationary period may be extended an additional six months under certain circumstances at the discretion of the appointing authority.

BENEFITS

FURTHER INSTRUCTIONS

Veterans

We thank our Veterans for their service to our country and encourage them to apply. If you are seeking veteran's preference, please submit a copy of your DD-214.

Attachments

The preferred method for submitting additional information is to upload it directly into your online account. Please remove references to the first five digits of your SSN and your DOB on all attachments by deleting, redacting or blacking that information out with a marker. Any attachments necessary to demonstrate the minimum qualifications were met must be submitted by the filing deadline.

Email
The online application process is STRONGLY preferred. If you choose email as the option to submit your application and/or required additional information, you must include the following information on each page you submit:
  1. First and Last Name
  2. Recruitment Number (located at the top of the bulletin)
  3. The last 4 digits of your SS#


For Further Questions If you are having difficulty with your user account or have general questions about this online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division at 410-767-4850 or Application.Help@maryland.gov.

If you have questions about this particular recruitment, please contact the Comptroller of MD, Office of Human Resources at kbeech@marylandtaxes.gov.

Please contact Stanley Harris at sharris@marylandtaxes.gov if you need reasonable accommodations.

As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity. Bilingual applicants and people with disabilities are encouraged to apply.



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