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IT QUALITY ASSURANCE SPECIALIST

Recruitment #23-004483-0002

GRADE

18

LOCATION OF POSITION

DJS Information Technology Unit
217 E Redwood Street 
Baltimore, MD 21202

Main Purpose of Job

The QA Specialist develops quality assurance standards and procedures for information technology systems and works to continuously improve these procedures to reduce cost and improve the quality of the products and support provided. The QA Specialist tests new and modified software and systems to ensure that they meet functional and technical requirements and quality assurance standards. The QA Specialist obtains the information necessary to accomplish tasks by researching system documentation and interviewing users, developers, managers and vendors. This position uses knowledge of the Software Development Life Cycle (SDLC), agile and waterfall methodologies.

MINIMUM QUALIFICATIONS

Experience: Six years of experience, two years of experience designing, developing, implementing and maintaining applications systems and programs using generally accepted computer programming languages.

Notes:

1. Candidates may substitute graduation from an accredited high school or possession of a high school equivalency certificate and thirty credit hours from an accredited college or university in Computer Information Technology, Computer Science, Management Information Systems or other information technology-related field with course work in systems analysis and programming, operating systems or information technology quality assurance for four years of the required experience.

2. Candidates may substitute graduation from an accredited high school or possession of a high school equivalency certificate and one year of experience designing, developing, implementing and maintaining applications systems and programs using generally accepted computer programming languages for four years of the required experience.

3. Candidates may substitute experience operating computer systems; or scheduling, controlling input and output to process data on computer systems; or evaluating, implementing and maintaining computer hardware and software; or converting data from project specifications by developing program code using generally accepted computer programming languages on a year-for-year basis for a high school education.

4. Candidates may substitute the possession of a Bachelor's degree from an accredited college or university in Computer Information Technology, Computer Science, Management Information Systems or other information technology-related field with course work in systems analysis and programming, operating systems or information technology quality assurance and two years of experience designing, developing, implementing and maintaining applications systems and programs using generally accepted computer programming languages for the required experience.

5. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer in Information Technology Management classifications or Information Technology Management specialty codes in the Information Technology field of work on a year-for-year basis for the required experience.

DESIRED OR PREFERRED QUALIFICATIONS

Preference will be given to applicants who possess the following preferred qualification(s). Include clear and specific information on your application regarding your qualifications.
· Knowledge of ASSIST Case Management system (or similar system)
· Knowledge of Maryland Evaluation & Treatment Services (METS) (or similar)
· Knowledge of Child, Juvenile, and Adult Management System (CJAMS) (or similar)
· Knowledge of Citrix Remote Access VPN appliances (or similar)
· Knowledge of Scaled Agile Framework.

SELECTION PROCESS

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year. For education obtained outside of the U.S., a copy of the equivalent American education as determined by a foreign credential evaluation will be required prior to hire. The resulting certified eligible list for this recruitment may be used for similar positions in this or other State agencies. The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.

EXAMINATION PROCESS

The assessment will be a rating of your application based on your education, training, and experience as it relates to the requirements of the position. Therefore, it is essential that you provide complete and accurate educational and employment information on your application. Please report all related experience and education. Please make sure that you provide sufficient information on your application to show how you meet the qualifications for this recruitment.

For education obtained outside the U.S., you will be required to provide proof of the equivalent American education as determined by a foreign credential evaluation service.  

This list will be used by DJS hiring agency to select employees.    

Please complete the supplemental questionnaire, if applicable. They will be used when rating applications. 

Please note that your answers on the supplemental questionnaire must correspond to the information provided on your application to receive credit. Missing supplemental questionnaires may affect application ratings. 

If you are a Veteran applying for this position, please submit your DD 214 Long Form with your application to receive proper credit.

BENEFITS

FURTHER INSTRUCTIONS

The online application process is strongly urged.  However, if you are unable to apply on line you may mail a paper application to the address below or fax a paper application to the fax number below.  If you choose to fax or use regular mail, you must include on each page of the attachment your First and Last Name, the Recruitment Number that is located at the top of the bulletin and the last 4 digits of your SS#.  The paper application must be received by 5 pm, close of business, on the closing date for this recruitment, no postmarks will be accepted. Incorrect application forms will not be accepted:

Maryland Department of Juvenile Services
OHR-Recruitment & Examination Unit
217 E Redwood Street
Baltimore, MD 21202
Attn: Nicole Jones
Fax number 410-333-4188
TTY Users: call via Maryland Relay 

Should additional information regarding this recruitment be required, please contact DJS Office of Human Resources at djs.careers@maryland.gov. Include the Recruitment Title/Number that is located at the top of the bulletin.

As an equal opportunity employer Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity.

DJS values the experience gained by Veterans while serving our country. Veterans are welcome to apply for all current recruitments.

Bilingual applicants are welcome to apply for all recruitments.

The resulting Certified Eligible List for this recruitment may be used for similar positions in this or other State agencies. 




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