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ADMINISTRATIVE AIDE (**REPOST**)

Recruitment #23-006182-0001

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GRADE

11

LOCATION OF POSITION

Office of the Attorney General
Consumer Protection Division
200 Saint Paul Street
Baltimore, MD 21202 

Main Purpose of Job

The Administrative Aide will assist in the administration of the Health Education and Advocacy Unit in the Consumer Protection Division. The position is responsible for intake of written, oral and electronic correspondence; scanning of communications into the unit’s database; data entry of all forms of consumer contact; oral and written communication with consumers, healthcare providers insurers, and others; closing case files; assisting with office reception duties; providing administrative support to the unit’s directors, staff and volunteers; assisting with Public Information Act responses; and otherwise assisting with the day-to-day activities of the unit.

DESIRED OR PREFERRED QUALIFICATIONS

Desired candidates should possess the following:


1. Experience using Microsoft Word and database programs.
2. Knowledge and/or work experience with health insurance or medical billing.

SELECTION PROCESS

Applicants who meet the minimum (and selective) qualifications will be included in further evaluation. The evaluation may be a rating of your application based on your education, training and experience as they relate to the requirements of the position. Therefore, it is essential that you provide complete and accurate information on your application. Please report all related education and experience, ,and employment dates.. 

Complete applications must be submitted by the closing date. Information submitted after this date will not be added. 

Incorrect application forms will not be accepted. Resumes will not be accepted in lieu of a completed application.

Candidates may remain on the certified eligible list for a period of at least one year.

BENEFITS

FURTHER INSTRUCTIONS

Online applications are STRONGLY preferred. 

If the online application process is not available, please send your paper application and supplemental questionnaire (if applicable) to: Yolanda Colkley, Fair Practices Officer, 200 St. Paul Place, Baltimore, MD 21202 or fax to 410-576-6447. 

If you have specific questions about recruitment, please call 410-576-6440 or email jobs@oag.state. md. us. 

TTY Users: call via Maryland Relay

We thank our Veterans for their service to our country, and encourage them to apply. 

As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State's diversity.




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