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COMPUTER OPERATOR MANAGER I-WEBMASTER

Board of Public Works

Recruitment #23-006777-0001

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Introduction

OPEN TO ALL QUALIFIED APPLICANTS

This is a position specific recruitment. The resulting certified eligible list may be used to staff several current and future vacancies for this position/function only.

GRADE

18

LOCATION OF POSITION

Annapolis, MD

POSITION DUTIES

The main purpose of the Computer Operator I position is to provide the primary information technology support for the Board of Public Works, including implementation of Information Security policies, standards, and procedures. 

Support includes providing evaluation, design, development, implementation and maintenance oversight to the operation of computer systems and providing technical assistance to BPW staff, Specific responsibilities include:
  • Provide support, assisting with troubleshooting and resolving issues with common desktop technology and software. 
  • Facilitate the ability of office personnel to telework. 
  • Plan, direct and administer the computer operations activity of the Board of Public Works, including developing, implementing, and managing new and revised computer operations policies and procedures with a focus on cyber security. 
  • Implement, manage, and administer a system allowing members of the public to electronically submit public comments on meeting agenda items. 
  • Facilitate the ability of the Board of Public Works to hold hybrid or fully virtual meetings. 
  • Manage special projects as assigned. Examples include modernizing Board of Public Works meeting agenda information presentation and modifying the Board of Public Works website.
  • May manage data communications, data entry and other related functions.

MINIMUM QUALIFICATIONS

Education:   Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: Two years of experience supervising operators of multipurpose, multi-tasking computer systems.

Notes:

  1. Candidates may substitute additional experience operating computer equipment for the purpose of data entry, word processing or maintaining information on a year-for-year  basis for the required education.
  2. Candidates may substitute U.S. Armed Forces military experience as non-commissioned/enlisted personnel in an Information Technology field on a year-for-year basis for the required education.
  3. Candidates may substitute U.S. Armed Forces military service experience at a rank of Corporal/Petty Officer or higher as a non-commissioned officer in Computer System  Operations classifications or Computer System Operations specialty codes in the Information Technology field of work on a year-for-year basis for the required experience.
** For education obtained outside of the U.S., you will be required to provide proof of the equivalent American education as determined by a foreign credential evaluation service. If you possess a degree obtained outside of the United States, please submit a detailed, course-by-course evaluation report from one of the U.S. equivalency evaluating members identified at http://www.naces.org/members.html.

DESIRED OR PREFERRED QUALIFICATIONS

  • Submission of resume and cover letter explaining the candidate's qualifications for the position.
  • Evaluating, implementing and maintaining computer hardware and software
  • Operating, manipulating and controlling computer systems
  • Skills to build and manage an organization’s website
  • Knowledge of the function-and capabilities of multi-purpose, multi-tasking computers and peripheral equipment; 
  • Knowledge of computer operating systems and the commands necessary to operate multipurpose, multi-tasking computers; 
  • Knowledge of job streaming and multi-tasking concepts; 
  • Knowledge of emergency, disaster recovery and security procedures related to computer operations; 
  • Skill in preparing statistical and narrative reports of computer operations; 
  • Ability to establish and maintain effective working relationships with and communicate technical information to users, vendors, programmers and technical support staff.

SELECTION PROCESS

Please make sure that you provide sufficient information on your application to demonstrate that you meet the qualifications for this recruitment. Please indicate clearly any position-specific experience and ensure all education and experience sections are complete. Incomplete information may result in the disqualification of your application.

All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date.

*Resumes will not be accepted in lieu of a completed application.

EXAMINATION PROCESS

Only applicants who meet the minimum and selective qualifications for this recruitment will be considered for this opportunity. Approval of your application will be based on a review of your education, training and experience. It is essential that you submit complete and accurate information on your application in order to determine if you meet the qualifications as specified above. Due to the nature of this list, all qualified applicants are placed on an unranked list of candidates and will remain active on this list for at least one year.

Qualifying applicants are subject to an oral interview. Prior to appointment, the employee must successfully undergo a comprehensive background investigation including a review of criminal, MVA and tax records; and determination of legal authorization to work in the United States or under the United States Immigration Reform and Control Act of 1986. This background check is comprehensive and may involve fingerprinting. Upon initial appointment OR promotion to a position in the State Personnel Management System, an employee is required to serve an initial six- month probationary period. This probationary period may be extended an additional six months under certain circumstances at the discretion of the appointing authority.

BENEFITS

FURTHER INSTRUCTIONS

Veterans

We thank our Veterans for their service to our country and encourage them to apply. If you are seeking veteran's preference, please submit a copy of your DD-214.

Attachments

The preferred method for submitting additional information is to upload it directly into your online account. Please remove references to the first five digits of your SSN and your DOB on all attachments by deleting, redacting or blacking that information out with a marker. Any attachments necessary to demonstrate the minimum qualifications were met must be submitted by the filing deadline.

Faxes/Email

The online application process is STRONGLY preferred. If you choose fax or email as the option to submit your application and/or required additional information, you must include the following information on each page you submit:
  1. First and Last Name
  2. Recruitment Number (located at the top of the bulletin)
  3. The last 4 digits of your SS#
Fax: 410-974-5249 – This fax number is for Comptroller of Maryland recruitment efforts only.


For Further Questions If you are having difficulty with your user account or have general questions about this online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division at 410-767-4850 or Application.Help@maryland.gov.

If you have questions about this particular recruitment, please contact the Comptroller of MD, Office of Human Resources at mbeech@marylandtaxes.gov. 

Please contact Stanley Harris at sharris@marylandtaxes.gov if you need reasonable accommodations.

As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity. Bilingual applicants and people with disabilities are encouraged to apply.





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