ADMINISTRATIVE OFFICER I

The Maryland Department of Labor is accepting applications from qualified candidates for the position of Administrative Officer I. This skilled position serves as the Board Administrator for the Department of Labor. Administrative Officer I is administrative work requiring regular use of independent judgment and analysis in applying and interpreting complex administrative plans or policies.

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1100 N. Eutaw Street Baltimore, MD 21201

In concert with the executive director and senior management, the incumbent manages the daily activities of the Board of Electricians, herein after referred to as the 'Board', in executing its mandate to examine, qualify, license and regulate licensees. The position exercises independent judgment and responsibility for the overall Board and provides data and statistical analysis, including the research and compilation of data, with respect to applicants seeking to qualify for licensure as well as with respect to consumer complaints. This individual analyzes and interprets data, information and situations and makes recommendations when data does not conform to established standards, policies or laws. Responsibility for the compilation and preparation of required statistical tables, charts (including work-flow and organizational charts) and staffing patterns falls under the purview of this position. This position handles all correspondence and contact with the Board by applicants, licensees and citizens, and assists in the preparation of final reports and suggested improvements for the advancement of the program. The incumbent works with Customer Service Center (CSC) staff to assure timely deposits of funds, license issuance, and may provide assistance in the formulation and preparation of the Board budget or portions thereof. The position manages the complaint process, seeking timeliness and fairness for both complainant and respondent. The incumbent assists in the planning and implementation of new or revised procedures, practices, programs, exams and standard operation procedures. This position may supervise technical, clerical and/or temporary staff and perform other related duties as assigned.

Duties of this position include but are not limited to:

Education:   Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: One year of administrative staff or professional work.

Notes:

1. Candidates may substitute 30 college credit hours from an accredited college or university for the required experience.

2. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer involving staff work that included regular use of independent judgment and analysis in applying and interpreting complex administrative plans, policies, rules or regulations or analysis of operational programs or procedures with recommendations for improvement on a year-for-year basis for the required experience.

Preference will be given to applicants who possess the following preferred qualification(s). Include clear and specific information on your application regarding your qualifications.

Experience with Mechanical Trades

Experience in a Customer Service Environment

Experience with Microsoft Office 365

Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator’s license valid in the State of Maryland.

All candidates are subject to a background check against files maintained by the Division of Unemployment Insurance (Department of Labor/DUI) to determine whether any monies are owed to Department of Labor/DUI as a result of unemployment overpayment/fraud. Any unpaid debt may have an impact on whether or not a candidate is offered employment.

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.

RESUMES ARE NOT ACCEPTABLE AND NOT CONSIDERED IN THE SELECTION PROCESS.

All information concerning the qualifications, including any required documentation (diploma, transcript, certificate, etc.) must be submitted and received by the closing date. Information submitted after this date will not be considered.

For positions that require Bachelor/Master Degree etc:

Educational credentials from foreign countries must be evaluated by an approved education review service. This evaluation must be submitted prior to hire. For further information, you may call International Consultants of Delaware, Inc. (302) 737-8715 or World Education Services Inc. 1-800-932-3897 or (202) 331-2925. 

The examination for this recruitment will be an evaluation and rating of the information provided on your application. Therefore, it is essential that the application is filled out completely and accurately, listing all relevant education and experience, addressing the specific qualifications shown above and submitting any required documentation (diploma, transcript, certification, license, etc.). Please include clear, detailed and specific information on your application regarding experience qualifications related to the minimum qualifications, desired, and/or selective qualifications of the position.

The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.

STATE OF MARYLAND BENEFITS

The online application is STRONGLY preferred. However, if you are unable to apply online, or encounter difficulty attaching required or optional documentation, you may submit via mail or deliver in person. Please be sure to include your name, identification number (Easy ID#) and job announcement number on any documentation to ensure timely processing.

The paper application must be received by 5 pm, close of business, on the closing date for the recruitment, no postmarks will be accepted. Incorrect application forms will not be accepted.

PLEASE DO NOT FAX OR EMAIL UNSOLICITED DOCUMENTATION

Completed applications, required documentation, and any required addendums may be mailed to:

 

Department of Labor Office of Human Resources

Attn: Jasmine Hubbard    24-002711-0040

1100 N. Eutaw Street, Rm. 101

Baltimore, MD 21201

 

For additional information, please contact Jasmine Hubbard at 410-767-2627 or via email Jasmine.Hubbard1@maryland.gov.

 

The MD State Application Form can be found online

 

Department of Labor is an equal opportunity employer. It is the policy of Department of Labor that all persons have equal opportunity and access to employment opportunities, services, and facilities without regard to race, religion, color, sex, age, national origin or ancestry, marital status, parental status, sexual orientation, disability or veteran status.