Division Director of Systems Modernization
PROGRAM MANAGER II
Recruitment #24-005477-0006
Department | DHS Child Support Administration |
---|---|
Date Opened | 7/9/2024 3:00:00 PM |
Filing Deadline | 8/9/2024 11:59:00 PM |
Salary | $73,787.00 -$96,298.00/year with potential growth to $118,953.00/year |
Employment Type |
Full-Time
|
HR Analyst | Kendra Young |
Work Location |
Baltimore City
|
Telework Eligible | Yes |
Introduction
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GRADE
LOCATION OF POSITION
Main Purpose of Job
POSITION DUTIES
- Leads the management team responsible for the development implementation and evaluation of modernization systems, the design and maintenance of existing automated systems, and the analysis and reporting of data in the Child Support Administration in accordance with federal and state laws.
- Represents CSA in a senior managerial role for major initiatives that involve CSA Programs, CSA Operations, CSA Information Technology Modernization, CSA Information Technology, budgets and CTO and OTHS systems.
- Directs the development and implementation of key strategies for special project objectives.
- Serves on DHS Data Council as Data Steward for CSA.
- Assists with providing Data Council status updates to Executive Committee. Works with CSA Business Process Steward, Policy Steward, Data Quality Steward and Data Security and Privacy and Access Steward to complete Data Council tasks and program oversight.
- Interacts with executive level managers from other divisions of DHS as well as other State agencies, to include, but not be limited to: the Social Services Administration (SSA), Family Investment Administration (FIA), Department of Health (MDH), Motor Vehicle Administration (MVA); Professional Licensing Boards; Maryland State Department of Education (MSDE) and the Maryland Department of Information Technology (DoIT).
- Reviews team members’ assessments and analytics of the impact of changes in policies and procedures on daily operations.
- Oversees the Master Data Management (MDM) CSA Program Stewardship changes and association/dis association of customer records in the Informatica Data Director System (IDD) User Interface of the MDM.
- Directs the multi-disciplinary team who analyzes, recommends, and reviews modifications to processes, workload and task distributions and timely processing of workloads and tasks, and complete on-line caseload redistribution requests for local departments.
- Provides responses for inquiries from the Executive Director of CSA, the Secretary of DHS, the Governor’s or Mayor’s office, advocate groups, legislators, the public and other State agencies and local departments regarding automated systems.
MINIMUM QUALIFICATIONS
DESIRED OR PREFERRED QUALIFICATIONS
- One year experience of direct project management oversight of a major system.
- One year experience with federal system certification.
- One year experience interpreting and implementing certification guidelines.
SELECTION PROCESS
BENEFITS
As an employee of the State of Maryland, you will have access to outstanding benefits, including: health insurance, dental, and vision plans offered at a low cost. CLICK ON THIS LINK FOR MORE DETAILS: STATE OF MARYLAND BENEFITS.
- Personal Leave - new State employees are awarded six (6) personnel days annually (prorated based on start date).
- Annual Leave - ten (10) days of accumulated annual leave per year.
- Sick Leave - fifteen (15) days of accumulated sick leave per year.
- Parental Leave - up to sixty (60) days of paid parental leave upon the birth or adoption of a child.
- Holidays - State employees also celebrate at least twelve (12) holidays per year.
- Pension - State employees earn credit towards a retirement pension.
- Positions may be eligible for telework.
FURTHER INSTRUCTIONS
The online application process is STRONGLY preferred. If you are unable to apply online, you may mail a paper application and supplemental questionnaire to, Department of Human Services, Recruitment Unit, 25 South Charles Street, 11th floor, Baltimore, MD 21202.
Or email kendra.young2@maryland.gov: Voice 410-767-0603, toll-free: 1-800-332-6347.
If you are having difficulty with your user account or have general questions about the online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division, at 410-767-4850 or Application.Help@maryland.gov.
Do not submit unsolicited documentation.
TTY Users: call via Maryland Relay
As an equal opportunity employer Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State's diversity. People with disabilities and bilingual applicants are encouraged to apply.
We thank our Veterans for their service to our country and encourage them to apply.