Do you have at least 2 years of experience in technical systems help desk or technical support experience using web-based systems, testing system functionality and reporting defects?
Yes
No
If you answered Yes to the previous question explain/describe your related experience in detail to include employer(s) where the experience was garnered. If you don't have the experience write N/A
2
Do you have Intermediate level experience using Microsoft Excel, Word and PowerPoint Experience involving data analysis, Help Desk customer support?
Yes
No
If you answered Yes to the previous question explain/describe your related experience in detail to include employer(s) where the experience was garnered. If you don't have the experience write N/A
3
Please describe any training or instructional materials you have developed or provided.