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#18-004413-0017
Supplemental Questionnaire

Last Name
First Name

 

**Please note that your answers on the supplemental questionnaire must correspond to the information provided on your application to receive credit. Applications that do not include a completed supplemental questionnaire will be considered incomplete and may be subject to disapproval.**

 


1.

Do you possess a Bachelor's degree in computer information technology, management information systems, or other information technology related field, to include course work in local or wide area computer networks, from an accredited college or university?

Yes No
2.

Describe your experience resolving end user connectivity problems, computer hardware and software problems via telephone, remote access and/or in person.  This experience should also be reflected in your application.  If you do not possess this type of experience, please indicate N/A in the text box.

3.

Describe your experience installing and upgrading workstations with software applications, operating system software, critical security updates and corporate antivirus protections.  This experience should also be reflected in your application.  If you do not possess this type of experience, please indicate N/A in the text box.

4.

Describe your experience configuring and installing network communication software and verifying TCP/IP configuration on workstations.  This experience should also be reflected in your application.  If you do not possess this type of experience, please indicate N/A in the text box.

5.

Describe your experience installing network printer and scanner drivers on workstations.  This experience should also be reflected in your application.  If you do not possess this type of experience, please indicate N/A in the text box.

6.

Describe your knowledge of/experience with the following:  1) LAN, WAN, Internet and Internet technologies and topologies, 2) Network protocols such as NetBEUI, IPX/SPX and TCP/IP, and 3) Computers and how they interact in local and wide area network environments.  This experience should also be reflected in your application.  If you do not possess this type of experience, please indicate N/A in the text box.


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