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#19-004412-0003
Supplemental Questionnaire

Last Name
First Name

 

**Please note that your answers on the supplemental questionnaire must correspond to the information provided on your application to receive credit. Applications that do not include a completed supplemental questionnaire will be considered incomplete and may be subject to disapproval.**

 


1.

Do you possess a Bachelor's degree from a accredited college or university in Computer Information Technology, Management Information Systems or other information technology related field, to include coursework in local or wide area computer networks?

Yes No
2.

List coursework completed in local or wide area computer networks (LAN/WAN).  Please include the college/university where the course was completed, course title, date taken (i.e., Spring 2014, Summer 1995, Fall 2001) and the grade received for each course.  (If not applicable, put N/A in the box below.)

3.

Describe in 1-3 paragraph(s), your experience working with an online help desk ticketing system (i.e., ServiceNow, SolarWinds, Remedy).

Do not copy and paste from your resume. Please include name of employer, job title, dates of employment, and hours worked per week, this information must also be reflected in your application.  If you do not possess experience in this area, put N/A in the box below.

4.

Describe in 1-3 paragraph(s), your familiarity with remote user support (i.e., Bomgar, SolarWinds, etc.).

Do not copy and paste from your resume. Please include name of employer, job title, dates of employment, and hours worked per week, this information must also be reflected in your application.  If you do not possess experience in this area, put N/A in the box below.

5.

Describe in 1-3 paragraph(s), your experience maintaining and troubleshooting database applications.

Do not copy and paste from your resume. Please include name of employer, job title, dates of employment, and hours worked per week, this information must also be reflected in your application.  If you do not possess experience in this area, put N/A in the box below.

 

6.

Describe in 1-3 paragraph(s), your experience planning, installing and maintaining personal computers; evaluating, implementing and maintaining computer hardware and software; and network printers.

Do not copy and paste from your resume. Please include name of employer, job title, dates of employment, and hours worked per week, this information must also be reflected in your application.  If you do not possess experience in this area, put N/A in the box below.


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