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#19-004410-0001
Supplemental Questionnaire

Last Name
First Name

 

***Please note that your answers on the supplemental questionnaire must correspond to the information provided on your application to receive credit. Applications that do not include a completed supplemental questionnaire will be considered incomplete and may be subject to disapproval.***


1.

Do you have experience directly supporting Windows based computers/servers?  Please explain in detail including dates and places of employment. If you do not possess this experience, please enter N/A.

2.

Describe your experience involving supervising or leading other employees. 

Please include name of employer, job title, dates of employment, and hours worked per week, this information must also be reflected in your application.  If you do not possess experience in this area, put N/A in the box below. 

3.

Do you have experience with incident/ticket management best practices from a process and tool perspective? If yes, please explain in detail including dates and places of employment. If no, please enter N/A.

4.

Describe your experience coaching/mentoring career stage technicians. In your description, please include the name(s) of employer(s) and dates of employment. If you do not possess this experience, please enter N/A.

5.

Have you worked in a large-scale, multi-site enterprise environment, supporting more than 100+ staff members and/or computers spread across various locations? Please explain in detail including dates and places of employment. If you have not worked in this type of environment, please enter N/A.


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