Department of Budget and Management

***Please note that your answers on the supplemental questionnaire must correspond to the information provided on your application to receive credit. Applications that do not include a completed supplemental questionnaire will be considered incomplete and may be subject to disapproval.***

Describe your experience providing front line technical support via phone, email, remote tools, and on-site activities? Please be sure to include name of employer, job title, dates of employment. If you do not possess experience in this area, indicate N/A.

Describe your experience working in a Service (Help) Desk environment utilizing incident management best practices and systems? Please be sure to include name of employer, job title, dates of employment. If you do not possess experience in this area, indicate N/A.

Describe your experience installing, configuring and troubleshooting Windows desktops/laptops, Microsoft Office, email, printers and responding to general application questions typically found in a Microsoft based computing environment? Please be sure to include name of employer, job title, dates of employment. If you do not possess experience in this area, indicate N/A.

Describe your experience working with Windows 10 system configuration, troubleshooting, and support tools and techniques? Please be sure to include name of employer, job title, dates of employment. If you do not possess experience in this area, indicate N/A.

Describe your experience with network device (i.e. switches, access points, etc.) configuration, installation, and troubleshooting techniques? Please be sure to include name of employer, job title, dates of employment. If you do not possess experience in this area, indicate N/A.

Describe your experience with information security concepts (Network account creation, safeguarding passwords, etc.)? Please be sure to include name of employer, job title, dates of employment. If you do not possess experience in this area, indicate N/A.

Describe your experience with Windows Server and Microsoft Exchange administration considered a plus? Please be sure to include name of employer, job title, dates of employment. If you do not possess experience in this area, indicate N/A.