Department of Budget and Management

***Please note that your answers on the supplemental questionnaire must correspond to the information provided on your application to receive credit.***

Describe your four (4) years of experience providing client-side computer hardware and software assistance to supported end users.  This includes providing technical guidance to users and diagnosing and resolving issues, coordinating configurations and installations, installing system software and hardware and general troubleshooting of PC hardware and software.  Information must be reflected on the application for credit.  If you do not have this experience, please enter N/A.

Describe your experience with the ServiceNow Ticketing System.  Provide the employer(s), and the type of processes, or projects completed in the system.  If you do not have this experience, please enter N/A.

Please explain your working knowledge in using Windows Based Operating Systems, Current and/or Legacy Versions.  Who did you work for and what did you use these for and how often?   If no experience in this area, put N/A in this section.

Please explain your working knowledge in using Google Workspace and/or Microsoft OneDrive.  Who did you work for and what did you use these for and how often?  If no experience in this area, put N/A in this section.

Please explain your working knowledge in using Vid-Conf platforms such as Zoom, GoToMeeting.  Who did you work for and how often did you use these?  If no experience in this area, put N/A in this section.

Please explain your working knowledge in using Office365.  Who did you work for and how often did you use this?   If no experience in this area, put N/A in this section.