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Recruitment #12-004508-001






This is the intermediate level of work providing direct services to individuals or families who are troubled. These services, provided by local departments of social services, are designed to sustain and improve the social, health, economic, behavioral and emotional functioning of customers. Employees in this classification do not supervise.


EDUCATION: A bachelor’s degree from an accredited college or university in an appropriate behavioral science, such as Child Development, Sociology, Social Work, Psychology, Counseling, Nursing, Criminology, Juvenile Justice, Human Growth and Development, Human Services, Mental Health or Human Resources Management (Human Resources Management must include at least 30 credit hours in human services or human development.)      

IMPORTANT: Candidates who possess a bachelor’s degree in a behavioral science other than the specific majors listed above (example: Criminal Justice) must submit a legible copy of their college transcript (student copy acceptable) with the application.   

Transcripts from candidates who possess a bachelor’s degree in a non-behavioral science (Biology, Business Administration, Communications, Government, History, and Political Science, for example) do not meet the minimum qualifications and cannot be reviewed.

EXPERIENCE: One (1) year providing casework or community organizational services in a public or private social service agency.



1. Possession of a Social Work Associate license from the Maryland State Board of Social Work Examiners can be substituted for the experience.

2. These requirements are established by the Social Services Administration by authority provided in Human Services Article, Title 4, Subtitle 2, Section 204(c)(1) of the Annotated Code of Maryland. The Department of Budget and Management, Office of Personnel Services and Benefits and the Department of Human Resources, Examination Services Unit do not have authority to accept substitutions or equivalents.


Employees in this classification may be assigned duties that require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator’s license valid in the State of Maryland.


1. Candidates must complete an approved training program and pass a competency test prior to permanent appointment.

2. Employees are required to meet mandatory standards for continuing education as determined by the Department of Human Resources. Employees who fail to obtain the required continuing education credits shall be subject to disciplinary action including demotion, suspension and dismissal.

3. Employees in this classification may be subject to on-call duty and may be required to provide telephone numbers at which they can be reached.


Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment.  Successful candidates will be ranked as Best-Qualified and placed on the employment (eligible) list for twelve months. This list will be used by hiring agencies to select eligible candidates as positions become available.


The incumbent in this position is a member of a covered bargaining unit and will be required to pay a bi-weekly service fee to the exclusive representative of the bargaining unit.



You must possess the minimum qualifications to be considered for this position. If you are scheduled to complete an educational or licensing requirement within six months of the assessment, you may participate in the application process. Permanent Maryland State employees may also complete necessary experience requirements within six months of the date of the assessment. However, such candidates will appear in pending status on the eligible list until documentation has been received that the educational and/or experience requirements have been met. Credit may be given for relevant part-time, temporary, or volunteer experience, if you list the number of hours worked per week. For education obtained outside the U.S., you will be required to provide proof of the equivalent American education as determined by a foreign credential evaluation service. Foreign school credential evaluations must be submitted with your application.

Online applications are highly recommended; however, the paper application may be submitted to: (DHR Examination Services Unit, 311 W Saratoga Street, First Floor, Baltimore, Maryland 21201). The paper application must be received by 5 pm on the closing date for the recruitment; no postmarks will be accepted. Information received after the closing date will not be considered. 

Inquiries regarding applications and the submittal of supplemental information can be directed via the following:


(IMPORTANT, PLEASE READ: Any transcripts, copies of licensure or foreign education evaluations may be uploaded with your application or, if you are unable to upload, via the contact information below. All education-related credentials, including transcripts, must be put together and uploaded as ONE document. COVER LETTERS AND RESUMES ARE NOT REQUIRED FOR THIS RECRUITMENT AND WILL NOT BE CONSIDERED. ) 

Mail: DHR Examination Services Unit, 311 W Saratoga Street, First Floor, Baltimore, Maryland 21201  

Fax: 410-333-0882 (Please indicate recruitment number and analyst name from the recruitment announcement when faxing.)  

Email: (Please indicate recruitment number and analyst name from the recruitment announcement when emailing.)  

Phone: 410-767-7414


We thank our Veterans for their service to our country and encourage them to apply.

As an equal opportunity employer Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity.




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