HUMAN SERVICE ADMINISTRATOR III

This position is a Management Service position that serves at the pleasure of the Appointing Authority. 

19

Prince George's County Department of Social Services

805  Brightseat Road

Landover, Maryland 20785

This is highly responsible administrative work directing and coordinating a major human service program and coordination of a more complex program or group of programs in the Family Investment Division. The employee in this classification exercises considerable independent judgment in the interpretation and application of laws, procedures and regulations in connection with various phases of the administrative process. The employee devises and installs work procedures and administrative controls, and assists and guides the staff in overall planning of the activities of the programs and reviews the operating efficiency of the District Office. Public contacts required of the employee are wide, varied and frequently at high levels.

Monitors the performance and outcomes of district office Family Investment programs and their initiatives in order to ensure accurate and timely program compliance and to develop program enhancement and improvement strategies.

Leads, motives, develops, monitors and ensures the evaluation of district office staff in order to ensure optimal individual , unit and office performance for quality service delivery to customers.

Fosters and promotes positive relationships between the district office and customers (internal and external) in order to ensure quality delivery of services and a positive work environment.

Assesses and monitors facility management (e.g., security, maintenance, office equipment, etc.) and take appropriate action when needed in order to ensure a safe, clean and productive office environment.

Education: Possession of a bachelor’s degree from an accredited four-year college or university.

Experience: Eight years of experience in administrative, professional or technical work, three years of which must have involved supervision of other employees or exercising responsibility for program development.  

Notes:

1. Applicants may substitute education at the graduate level at an accredited college or university at the rate of 30 semester hours on a year-for-year basis for a maximum of two years of the required general experience.  

2. Experience in a human service program may be substituted on a year-for-year basis for the required four years of college education.

3. Candidates may substitute U.S. Armed Forces military service experience at a rank of Corporal/Petty Officer or higher as a commissioned officer in Administrative Officer classifications or Administrative Officer specialty codes in the General, Administrative, Clerical, and Officer Services field of work on a year-for-year basis for the required experience and education, three (3) years of which must have been in an administrative supervisory or consultative capacity.

Three (3) years of the required experience must include experience with Family Investment Programs.  This experience includes the following programs, but is not limited to Medical Assistance, Temporary Cash Assistance, Food Supplement Programs and TDAP.

Candidates must be willing to accept employment in Prince George's County.

Employees in this classification may be assigned duties which require the operation of a motor vehicle.  Employees assigned such duties will be required to possess a valid motor vehicle operator's license.

Please provide sufficient information on your application to show that you meet the qualifications for this recruitment.  All information concerning your qualifications must be submitted by the closing date.  We will not consider information submitted after this date.  Successful candidates will be placed on the employment (eligible) list for one year.

If you are in State service and are a promotional candidate, your salary will be determined in accordance with State of Maryland Salary Guidelines.

STATE OF MARYLAND BENEFITS

 

Applicants who meet the minimum qualifications will be evaluated.  This office, with your approval, will verify your prior applicable work experience.  In order to receive full consideration for time worked, please complete dates of employment in its entirety.

Please clearly indicate your college degree and majors on your application.  For all foreign education obtained outside of the U.S., you will be required to provide proof of equivalent American education as determined by a foreign credential evaluation service if selected for an interview.

If you have questions about this recruitment, please contact Beverly Carlyle 301-909-7118.

Online applications are STRONGLY preferred; however, the paper application may be submitted to Beverly Carlyle, 805 Brightseat Road, Landover, Maryland 20785.  The paper application must be received by 5:00 pm close of business on the closing date for the recruitment.  No postmarks will be accepted. The previous Maryland State Application (MS-100) will not be accepted.

TTY Users: call via Maryland Relay

We thank our Veterans for their service to our country and encourage them to apply.

Bilingual candidates are strongly encouraged to apply.

As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State's diversity.