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Receptionist, Property and Casualty Unit (Contractual)

MIA Associate I

Recruitment #17-009631-0001


The Maryland Insurance Administration (MIA) is an independent State agency that regulates Maryland’s insurance industry and protects consumers by monitoring and enforcing insurers’ and insurance professionals’ compliance with State law.  Through the diligence of a highly professional staff of financial analysts, accountants, lawyers, law enforcement officers, actuaries, and others, the MIA works to facilitate a strong insurance marketplace where consumers are well informed and treated fairly.  Staff members are subject matter experts who serve as a resource for lawmakers, consumers, and other public and private entities.

The MIA is charged with a range of responsibilities including the licensure of insurance companies and insurance producers (brokers/agents) operating in Maryland, the conduct of financial examinations of companies to monitor financial solvency, and the review and approval of rates and contract forms.  The MIA investigates reports of consumer fraud and consumer complaints about life, health, automobile, homeowners, and/or property insurance.  Insurance companies are subject to market conduct examinations to monitor compliance with Maryland law.  The MIA has a unit dedicated to consumer education and outreach, which participates in hundreds of events and reaches thousands of individual consumers annually.


Equivalent to a Grade 7


200 Saint Paul Place, Baltimore, MD 21202

Main Purpose of Job

The MIA’s Property and Casualty (P&C) Division is recruiting for the position of Receptionist.The position primarily answers the Maryland Insurance Administration main number as well as the Property & Casualty Unit main number. It directs callers to the appropriate unit throughout the agency, opens, sorts and stamps mail, retrieves and logs incoming faxes, files and mails outgoing correspondence.


Education: Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: One year performing clerical work


Excellent communication and interpersonal skills.


Contractual employees who work for an agency covered under the State Employee and Retiree Health and Welfare Benefits Program (the Program), have a current employment contract and work 30 or more hours a week (or on average 130 hours per month) may be eligible for subsidized health benefits coverage for themselves and their dependents.  As a contractual employee, you will be responsible for paying 25% of the premiums for your medical and prescription coverage, including any eligible dependents you have enrolled. The State of Maryland will subsidize the remaining 75% of the cost for these benefits. You can also elect to enroll in dental coverage, accidental death and dismemberment insurance, and life insurance, but will be responsible to pay the full premium for these benefits.


Leave may be granted to a temporary/contractual employee who has worked 120 days in a 12 month period. This leave accrues at a rate of one hour for every 30 hours worked, not to exceed 40 hours per calendar year. 


If you have any questions concerning this recruitment, please contact   

For immediate consideration, you MUST upload one file (WORD or PDF) at the "Resume" tab that contains:

1. a cover letter stating your interest and salary requirements; and
2. a current professional resume.

The online application process is STRONGLY preferred. If you are unable to apply online, you may submit the requested information via mail. Complete application packets may be mailed to:

Maryland Insurance Administration
Human Resources - Recruitment #: 17-009631-0001
St. Paul Place, Suite 2700
Baltimore, MD 21202


Incomplete submissions will not receive consideration.


TTY  Users: call via Maryland Relay

As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity. People with disabilities and bilingual candidates are encouraged to apply. 

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