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FAMILY SUPPORT WORKER II

STATEWIDE RECRUITMENT

Recruitment #18-000502-0002

Introduction

THIS STATEWIDE RECRUITMENT IS BEING CONDUCTED TO ESTABLISH A LIST OF ELIGIBLE CANDIDATES TO BE USED TO FILL CURRENT AND FUTURE VACANCIES OCCURRING IN OUR LOCAL DEPARTMENT OF SOCIAL SERVICES THROUGHOUT THE STATE.

Applicants should indicate on their applications all counties (or Baltimore City) where they are willing to accept employment for this classification. As positions become available, our Local Departments of Social Services will consider approved candidates from the eligible list.

Placement on this list as Best-Qualified is not a guarantee that you will be offered an interview for any given vacancy. To find out if a Local Department of Social Services is currently recruiting for this classification, please contact their personnel office directly; contact information for our Local Departments of Social Services can be found at the Department of Human Services' website, http://dhr.maryland.gov/local-offices/.

GRADE

09

LOCATION OF POSITION

This statewide recruitment is being conducted to establish a list of eligible candidates to be used to fill current and future vacancies occurring in our Local Department of Social Services throughout the State. As positions become available, our Local Departments of Social Services will consider approved candidates from the eligible list.

Applicants should indicate on their applications all counties (or Baltimore City) where they are willing to accept employment for this classification.

Current Vacancy at:

Department of Human Services

Prince George's County Department of Social Services

925 Brightseat Road

Landover, MD  20785

Main Purpose of Job

A Family Support Worker II is the full-performance level of work providing in-home support services that enable individuals to maintain their independence and well being, assist in preserving the family structure, promote a functional home environment and teach clients to make use of available community resources. Employees function as a member of a treatment or service team and visit clients' homes to identify needs and provide in-home assistance in activities associated with daily living, personal care, care giving or parenting. Employees in this classification do not supervise other employees.

Employees in this classification receive general supervision from a Family Services Caseworker, a Social Worker, a Registered Nurse or other professional. The work requires travel to visit private residences and community based services. The work may involve the lifting of heavy objects such as groceries, furniture, wheel chairs and clients with disabilities.

POSITION DUTIES

EXAMPLES OF WORK:

Provides in-home support services that enable individuals to maintain their independence and well being, assist in preserving the family structure, promotes a functional home environment and teach clients to make use of available community resources;

Visits clients' homes to identify needs and provide in-home assistance for clients through teaching and demonstrating practical living skills including, but not limited to, meal planning, household maintenance, laundry, shopping, positive parenting and caring for dependents, conflict resolution, interpersonal relationship skills, job readiness, locating and securing housing, and household budgeting;

Assesses clients' personal and living conditions in conjunction with the treatment or service plan goals to determine the need for specific behavioral changes;

Develops positive relationships with clients in order to gain their acceptance of the In-Home Care Plan and contributes to the client's physical and emotional health;

Encourages clients to participate in and make use of community resources and services such as child and adult support groups, food pantries, neighborhood services centers and child or adult day care;

Observes behavior of children and adults, records pertinent observations, maintains records of their behaviors and makes recommendations to the services team for possible plan modifications;

Prepares reports for the health care professional, case manager or supervisor on the clients' physical condition, social and physical environment and services provided in order to assist the in-home care team in developing, monitoring and modifying the clients' In-Home Care Plan;

Participates in team meetings with the case manager, health care professionals and other persons responsible for developing or modifying the In-Home Care Plans for clients;

Transports and assists clients in obtaining transportation to medical appointments and community centers;

May present Parenting or Job Readiness subject matter to clients in structured training sessions and conduct in-home follow-up;

May assists clients with personal care such as giving baths, shampoos, dressing, feeding or using a bedpan;

May provide temporary care of children or adults in the absence of the caregiver;

May oversee court ordered family visits, testify in court or prepare a client for a court appearance;

Performs other related duties.

MINIMUM QUALIFICATIONS

Please read the job announcement in its entirety before applying for this recruitment. Applicants must meet all minimum (and selective) qualifications to be considered, and to appear on the list of people eligible for hire.

Education: Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: Two years of experience providing support services to children or adults through teaching and demonstrating practical living skills in order to promote and maintain independent living or assist in preserving the family structure.

Notes:

1. Experience as defined above or in child or adult care giving may be substituted for the educational requirement on a year-for-year basis.

 2. Nine college credits from an accredited college or university in a human service program or human development program such as child development, sociology, social work, psychology, counseling, nursing, criminology, juvenile justice, human growth and development, human services, or mental health may be substituted for one year of the required experience.

3. Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer in Social Services classifications or Social Services specialty codes in the Social Science, Psychology, and Welfare field of work on a year-for-year basis for the required experience.

DESIRED OR PREFERRED QUALIFICATIONS

Strong preference will be given to applicants that possess the following preferred qualification(s). Include clear and specific information on your application regarding the qualifications.

The ideal candidate will possess:

1. One year experience providing services to adults or children and/or disabled adults or children.

2. Possession of a valid Certified Nursing Assistant (CNA) or a Geriatric Nursing Assistant (GNA) Certification from the Maryland Board of Nursing.

3. Possession of a motor vehicle operator's license valid in the State of Maryland.

LICENSES, REGISTRATIONS AND CERTIFICATIONS

1. Employees appointed to positions in this classification may be assigned duties that require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator’s license valid in the State of Maryland.

2. Some positions in this classification may be assigned duties that require the incumbent to acquire and maintain a license as a Certified Nursing Assistant or a Geriatric Nursing Assistant from the Maryland Board of Nursing at 4201 Patterson Avenue Baltimore, Maryland 21215. Information may be obtained at www.mbon.org/main.php. Obtaining this license within a specified time may be a condition of appointment or probation for these types of positions.

SPECIAL REQUIREMENTS

1. Family Support Workers who are working with families with dependent children must successfully complete an approved entry-level training program before being granted permanent status.

2. Employees appointed to positions in this classification may be required to have access to and use their personal automobile in order to transport clients. Verification of appropriate vehicle insurance, which shall include coverage for transporting clients, must be provided. Standard mileage allowance will be paid for the use of a privately owned vehicle.

SELECTION PROCESS

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment.  All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the employment (eligible) list for at least one year.

EXAMINATION PROCESS

The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.

For education obtained outside the U.S., a copy of the equivalent American education as determined by a foreign credential evaluation service must be provided prior to hire.

It is imperative to list all computer and software experience on your application pertaining to your job duties.

BARGAINING UNIT STATUS

This position is in a covered bargaining unit.

BENEFITS

FURTHER INSTRUCTIONS

Online applications are STRONGLY preferred. If you are unable to apply online, please send your paper application and supplemental questionnaire (if applicable) to:

Department of Human Services

Examination Services Unit

Attention: Betty Ketterman

311 W. Saratoga Street, First Floor

Baltimore, Maryland 21201

Or, fax requested information to: 410-333-0882; Email bettyj.ketterman@maryland.gov: Voice 410-767-7147, toll-free: 1-800-332-6347. TTY Users: call via Maryland Relay, 1-800-925-4434;

The paper application must be received by 5 PM on the closing date for the recruitment.

Do not submit unsolicited documentation.  Resumes and copies of diplomas are not required for this examination process.

As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity. People with disabilities and bilingual candidates are encouraged to apply.

We thank our Veterans for their service to our country.