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Recruitment #18-000672-0003




MDH, Office of Health Services, Policy & Compliance, LTSS System Integration, Baltimore, MD

Main Purpose of Job

This position is responsible for directing the Long Term Supports and Services (LTSS) System Integration and In-home Assurance System (ISAS) programs.

This position oversees the cross-agency development of the LTSS System integration, which includes $54 million dollars in vendor IT system development, operations and management, as well as over $3 million dollars in staffing contracts and over $1 million in MDH staff costs.

Oversight of the ISAS program involves managing a team that is evaluating, analyzing, researching and developing policy for implementing, improving, and overseeing Maryland's LTSS and ISAS systems. This position initiates, plans, designs, and executes technical system integration projects for Maryland Medicaid and in addition to developing final reports, also assesses the reliability of findings, interpretations, conclusions, and recommendations of final reports. This position manages employees tasked with completing high-priority LTSS and ISAS projects.

This position is the director of a large division with twelve full-time employees and two full-time supervisor positions. This position is responsible for directing employee resources to manage daily billing responsibilities which include the review of almost 15,000 claims monthly, as well as high-priority strategic projects. Specifically, this position is responsible for designing and implementing policy for the technical integration of Medicaid programs into LTSS/ISAS, such as the Development Disabilities Administration (DDA), Rare and Expensive Case Management (REM), Model Waiver, and EPSDT Nursing; providing system integration oversight and leadership to employees in OHS; program integrity monitoring; developing ISAS division policies and communicating them with providers; performing contract monitoring for technology and auditing vendors; and preparing reports for internal program monitoring and for the Centers for Medicare and Medicaid Services (CMS). This position will also work in conjunction with Provider Enrollment, various contractors hired to help administer the LTSS/ISAS systems, Medicaid Management Information System (MMIS) vendors, Office of the Inspector General (OIG) personnel, the Department of Information Technology (DOIT) liaisons, and executive level DHMH directors and secretaries.

Due to this position's expertise in the area of Maryland Medicaid LTSS/ISAS systems, this position provides technical expertise and programmatic advice to Health Policy Analysts within the Office of Health Services and advises Chiefs, Executive Directors, and the Secretary on the LTSS/ISAS system and all associated integration, data analytics, and policy projects.


Qualified candidates must possess a bachelor’s degree from an accredited college or university and four years of professional experience in health services, one of which must have been at the managerial or supervisory level.  A master's degree in a health or human services field may substitute for one year of the general experience.


This is a Management Service position, and serves at the pleasure of the Appointing Authority.  A resume must accompany your application.

Applicants who meet the minimum (and selective) qualifications will be included in further evaluation. The evaluation may be a rating of your application based on your education, training and experience as they relate to the requirements of the position. Therefore, it is essential that you provide complete and accurate information on your application.  Please report all related education, experience, dates and hours of work. Clearly indicate your college degree and major on your application, if applicable. For education obtained outside the U.S., any job offer will be contingent on the candidate providing an evaluation for equivalency by a foreign credential evaluation service prior to starting employment (and may be requested prior to interview). Complete applications must be submitted by the closing date. Information submitted after this date will not be added. Candidates may remain on the certified eligible list for a period of at least one year.

Online applications are highly recommended. However, if you are unable to apply online, the paper application may be submitted to MDH, Recruitment and Selection Division, 201 W. Preston St., Room 114-B, Baltimore, MD 21201.  The paper application must be received by 5 pm, close of business, on the closing date for the recruitment, no postmarks will be accepted.

Incorrect application forms will not be accepted.

If additional information is required, the preferred method is to upload.  If unable to upload, please fax requested information only to 410-333-5689.  Only additional materials that are required will be accepted for this recruitment. All additional information must be received by the closing date and time.

For questions regarding this recruitment, please contact the MDH Recruitment and Selection Division at 410-767-1251. 

If you are having difficulty with your user account or have general questions about the online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division at 410-767-4850 or

Appropriate accommodations for individuals with disabilities are available upon request by calling: 410-767-1251 or MD TTY Relay Service 1-800-735-2258.



As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity. People with disabilities and bilingual candidates are encouraged to apply. We thank our Veterans for their service to our country.

The resulting certified eligible list for this recruitment may be used for similar positions in this or other State agencies.