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Mailroom Services Specialist

Recruitment #18-000916-0004




6776 Reisterstown Road,

Baltimore, MD 21215

Main Purpose of Job

The main purpose of this job is to perform the receiving and sorting of mail and then disseminate to the right individual and/or department, which includes: stamping, opening, reading, sorting, and routing incoming mail; sealing, stamping, and affixing postage to outgoing mail or packages; and keeping necessary records. Weighs packages or letters, computes charges using weight scale and rate chart. Process outgoing mail and sort accordingly to allow posting through the US Postal Service (USPS). Monitor and track supplies and materials required in mailroom operation and other units. Maintain a high level of customer care and; Sort and deliver incoming mail for all units. Assist the Commissioner’s Office with special projects and maintains fleet vehicles.


Collect and disperse incoming and outgoing mail from US Postal Service, commercial couriers, Maryland Correctional Enterprises courier, FedEx, and certified mail.
Weighs, determines postage, and meters outgoing US mail for daily pick-up to ensure all deliveries have been signed and delivered to the correct recipient.
Assist in the implementation of the department’s cost reduction strategies, particularly related to ordering supplies, storing, and dispensing.
Summarize numerical data using computer programs, adding machines and/or calculators for use in the preparation of expense forms, purchase orders, and invoices.
Review, copy, and post into database source documents such as invoices, receipts, purchase orders, expense reports, FedEx packages, certified mail, and requisitions.
Maintain maintenance and supplies for multiple copiers and produce monthly usage reports for billing.
Serve as the primary contact person for current vendors for providing maintenance to office equipment.
Submit requisitions to the Department of Public Safety and Correctional Services, Office of the Secretary’s Finance unit for approval to obtain all commodities necessary for the successful operation of the Commissioner’s Office.
Create and enter remedy maintenance request tickets, checks for outstanding tickets, and resolves tickets.
Assign, maintain, and ensure timely maintenance and effective use of Fleet Pool Cars.

Employees in this classification may be assigned duties which involve the operation of large passenger vehicles. Employees assigned these duties will be required to possess a driver’s license of the appropriate class valid in the State of Maryland.


Education: Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: Two years experience in general services functions, office administration activities or in the receiving, storing, issuance, purchase or requisition of equipment, materials, and parts and supplies.


1. Additional experience as stated above may be substituted on a year-for-year basis for the required education.

2. Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer in logistics specialist classifications or administrative support specialty codes in the logistics field of work, on a year-for-year basis for the required experience.


Applicants must meet the selective qualification(s) to be considered. Include clear and specific information on your application regarding your qualifications.

One year of mail room experience within a criminal justice setting.


The following qualifications are preferred, not required:

Experience creating Microsoft documents to include Word and Excel.

Familiarity with postal regulations.


Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment.  All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the employment (eligible) list for at least one year.


The examination will consist of a rating of your education, training, and experience as presented on your application and as they relate to the requirements of the position. Therefore, it is important that you provide complete and accurate information on your application.


The incumbent in this position is a member of a covered bargaining unit and will be required to pay a bi-weekly service fee to the exclusive representative of the bargaining unit.



To submit qualifying documents; the preferred method is to upload them using the "other" tab on the online application. However, if you’re unable to upload your documents, please fax requested information only to 410-585-0570 (providing a cover sheet with your contact information, recruitment name, recruitment number and the number of pages faxed). We will not consider information submitted after the closing date of this announcement.

Resumes will NOT be accepted in lieu of completing the online or paper application.

Online applications are STRONGLY recommended; if you do not have internet access, please mail the Maryland State Application (paper) by the closing date to:

HRSD-Recruitment & Examination
ATTN: A. Lucas
6776 Reisterstown Road, Suite 309
Baltimore, MD 21215

For more information, please call 410-585- 3330.  TTY Users: call via Maryland Relay

As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity. People with disabilities and bilingual candidates are encouraged to apply. We thank our Veterans for their service to our country.