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RETIREMENT BENEFITS SPECIALIST I

Recruitment #18-000980-0001

Introduction

The Maryland State Retirement Agency is the administrator of the Maryland State Retirement and Pension System.  The System is a multi-employer, public employees’ benefit retirement system composed of twelve (12) separate retirement and pension systems with additional plan components, covering approximately 200,000 active members and more than 155,000 retires and beneficiaries.

The Agency is recruiting to fill two Retirement Benefits Specialist I positions for its Member Services Unit.  These are entry level positions.

GRADE

13

LOCATION OF POSITION

120 East Baltimore Street

Baltimore, MD 21201

Main Purpose of Job

The main purpose of the Retirement Benefits Specialist I is to be the human interface between the Retirement Agency and its members, retirees, beneficiaries, and participating employers. The Retirement Benefits Specialist position allows the agency to fulfill its mission to "effectively communicate to the participants and their employers' information about the benefits provided by the System, and their rights and responsibilities to receive those benefits."

MINIMUM QUALIFICATIONS

Education:  A Bachelor’s Degree from an accredited college or university.

Experience:  Six months of experience responding to inquiries, calculating program eligibility or counseling and advising persons concerning employee benefits in the public or private sector.

Notes:

1. Additional experience as specified above may be substituted on a year-for-year basis for the required education.

2. Maryland Retirement Coordinator certification may be substituted for the required experience. This certification is issued by the Maryland State Retirement Agency, 120 E. Baltimore Street, Baltimore MD, 21202.

3. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer in Financial Management classifications or Financial Management specialty codes in the Accounting and Budget field of work on a year-for-year basis for the required experience and education.

DESIRED OR PREFERRED QUALIFICATIONS

*  Bachelor’s degree in Business Management, Business Administration, Public Administration, English, Journalism, Communications, Public Relations, Math, Accounting or related field.

*  One year or more experience counseling employees relative to benefits and options available under State, federal and local retirement systems; or

*  One year or more experience working in a call center; or

*  One year or more experience making presentations before groups/public speaking.

LICENSES, REGISTRATIONS AND CERTIFICATIONS

1. Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties shall be required to possess a motor vehicle operator’s license valid in the State of Maryland.

2. Employees in this classification must possess and maintain a Notary Public commission valid in the State of Maryland.

SELECTION PROCESS

Please make sure that you provide sufficient information on your application to show that you meet the minimum for this recruitment.  All information concerning your qualifications must be submitted by the closing date.  We will not consider information submitted after this date. 

Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the employment (eligible) list for at least one year.  This list will be used by the hiring agency to select employees.

For education obtained outside the U.S., a copy of the equivalent American education as determined by a foreign credential evaluation service must accompany the application.

Due to the confidential nature of the work, selected candidates must undergo and pass a background check.    

EXAMINATION PROCESS

The examination will consist of a rating of your education, training, and experience as presented on your application and as they relate to the requirements of the position.  You may be asked to complete a supplemental questionnaire.  The supplemental questionnaire may be used as part of the rating process.  Therefore, it is important that you provide complete and accurate information on your application.  

BENEFITS

FURTHER INSTRUCTIONS

The online application process is STRONGLY preferred.  If online access is not available, you may mail a paper application and supplemental questionnaire (if applicable) to: 301 West Preston Street, Room 608, Baltimore, MD 21201.  All mailed documents must include the applicant's name and the job number and must be received by the closing date.  Resumes will NOT be accepted in lieu of completing the application.

Should you have any questions concerning the recruitment process for this position, please contact S. Hudson at 410-767-4910.

TTY  Users: call via Maryland Relay

As an equal opportunity employer Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity.

We thank our Veterans for their service to our country, and encourage them to apply.         

Bilingual applicants are encouraged to apply.