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Recruitment #18-001318-0008


This recruitment will be used to fill various permanent and contractual positions statewide throughout the Department of Public Safety and Correctional Services. Please be sure to indicate on your application the City and/or County you are willing to accept employment.

The resulting eligibility list will be used for at least one year.




Several positions are located throughout the State of Maryland. Therefore, the resulting eligible list will be used to fill current and future vacancies. When completing the application, please select all locations in which you are willing to work.

Main Purpose of Job

The main purpose of this job is to provide secretarial services to an operational field.


- Uses standard desktop computer or word processing and spreadsheet software and peripheral equiptment to produce correspondence, reports, tables,etc., from rough drafts or corrected copies and edits grammar, punctuation and spelling. Distributes finalized documents, sometime without prior supervisory review.

- Answer telephones, screens calls, takes appropriate messages, schedules appointments, answer general questions regarding State employment and job openings, and determines the degree of information allowed in relationship to State confidentiality laws.

- Inputs accurate and complete data in OBSCIS II/DDAIS/OCMS informational systems in order to update offender records.

- Assembles and completes a variety of reports, posts information to records and logs and maintains established files in a variety of formats including electronic files and databases.

- Maintains important and confidential files, mailing lists, general files, procedural files, and open and closed case files.

- Acts in absence of other clerical staff by leading or training other clerical staff; recommends formal training for other clerical employees.


Education: Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: One year performing secretarial or clerical work involving typing duties.


1. Additional secretarial or clerical experience may be substituted on a year-for-year basis for the required education.

2. Thirty credit hours with a major in secretarial science or office technology from an accredited college may be substituted at the rate of thirty credits for one year of experience.

3. Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer in Administration classifications or Administrative, Clerical or Office Services Specialty codes in the Administrative Support field of work on a year-for-year basis for the required experience.


- Experience using Microsoft Office (i.e. drafting correspondence, developing spreadsheets, etc.).
- Experience handling customer service inquiries


Demonstrated ability to accurately type on a keyboard of a personal computer at a minimum of forty words per minute may be required, depending on the specific requirements of the position.


Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. You must meet the minimum qualifications to be considered.

For education obtained outside the U.S., a copy of the equivalent American education as determined by a foreign credential evaluation service must be provided prior to hire.

All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Resumes may not be submitted in lieu of completing the employment application.

Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the employment (eligible) list for at least one year.


The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.


The incumbent in this position is a member of a covered bargaining unit and will be required to pay a bi-weekly service fee to the exclusive representative of the bargaining unit.




The online application process is STRONGLY preferred. If you are unable to apply online, you may mail a paper application and supplemental questionnaire to:

Department of Budget and Management

Recruitment and Examination Division

301 W. Preston Street, Room 608

Attn: Kigen Waugh

Baltimore, MD 21201

All mailed documents must include the applicant's name and the job number and must be received by the closing date. Resumes will NOT be accepted in lieu of completing the application.

If you have any questions concerning the recruitment process for this position, please contact:

Kigen Waugh

Phone: 410-767-4933


As an equal opportunity employer Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State's diversity. People with disabilities and bilingual applicants are encouraged to apply. We thank our Veterans for their service to our country, and encourage them to apply.

TTY Users: call via Maryland Relay