OFFICE SECRETARY II

THIS IS A POSITION SPECIFIC RECRUITMENT FOR DEPARTMENT OF HUMAN SERVICES, CAROLINE COUNTY DEPARTMENT OF SOCIAL SERVICES.  

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Department of Human Services

Caroline County Department of Social Services

Service Unit

207 S. Third Street

Denton, Maryland 21629

The position is primarily responsible for technical and secretarial support to the Assistant Director for Child and Adult Services, the Child Protective Services (CPS) and Continuing Services Units. The secondary function of this position is to serve as back up for other units such as Foster Care Services Unit, Adult Services Unit, Family Investment Unit, Administration and Child Support as required.

The position performs Executive Administrative Support services for the Assistant Director for Services and Child Welfare supervisors. Follows all agency Standard Operating Procedures.

Types correspondence, case record updates, court documentation and reports which deal with complex subject matter for Child Protective Services and In-Home/Out of Home services for documentation by using WORD in accordance with State regulation.

Maintains important and confidential records concerning Child Protective Services, Foster Care, Adoptions and Continuing Services.

Serves as back-up person for Appeals coordinator for all individuals who wish to file a CPS/Foster Care/Adoptions/Family Services appeal. Position Processes all paperwork for the appeal hearings.

Performs administrative support services to include data entry into CHESSIE, CIS (Client Information System, and prepares/distributes notices to attorneys, community agencies, and other appropriate personnel.

Completes clearances and inquiries in CHESSIE and CIS for all Child Welfare programs for tracking CPS history.

Trains and updates staff in the operation of CHESSIE, CIS.

Receives/screens phone calls from customers and community officials and schedules appointment as appropriate.

Please read the job announcement in its entirety before applying for this recruitment. Applicants must meet all minimum (and selective) qualifications to be considered, and to appear on the list of people eligible for hire.

Education: Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: Two years performing secretarial or clerical work involving typing duties.

Notes:

1. Additional secretarial or clerical experience may be substituted on a year-for-year basis for the required education.

2. Thirty credit hours with a major in secretarial science or office technology from an accredited college may be substituted at the rate of thirty credits for one year of experience for up to two years of the required experience.

3. Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer in Administration classifications or Administrative, Clerical, or Office Services specialty codes in the Administrative Support field of work on a year-for-year basis for the required experience.

Strong preference will be given to applicants that possess the following preferred qualification(s). Include clear and specific information on your application regarding the qualifications.

1.One year work experience as administrative support for managerial level staff handling confidential documents and/or reports.

2.One year or more experience in maintaining records and implementing office procedures.

3.One year or more experience in working with officials, the public, community agencies.

4.One year or more experience in providing administrative support for multi-disciplinary team members.

5.One year work experience in utilizing Microsoft office programs.

Demonstrated ability to accurately type on a keyboard of a personal computer at a minimum of forty words per minute may be required, depending on the specific requirements of the position.

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment.  All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the employment (eligible) list for at least one year.

The assessment may consist of a rating of your education, training, and experience related to the requirements of the position.  It is important that you provide complete and accurate information on your application.  Please report all experience and education that is related to this position.   

For education obtained outside the U.S., a copy of the equivalent American education as determined by a foreign credential evaluation service is required prior to hire.

All information concerning your qualifications must be submitted by the closing date.  We will not consider information submitted after this date. 

It is imperative to list all computer and software experience on your application pertaining to your job duties.  

The incumbent in this position is a member of a covered bargaining unit and will be required to pay a bi-weekly service fee to the exclusive representative of the bargaining unit.

STATE OF MARYLAND BENEFITS

Online applications are STRONGLY preferred.  If the online application process is not available, please send your paper application and supplemental questionnaire (if applicable) to:

Department of Human Services

Examination Services Unit

Attention:  LaToura Jones

311 W. Saratoga Street, First Floor

Baltimore, Maryland 21201

Or fax requested information to: 410-333-0882; Email latoura.jones@maryland.gov: Voice 410-767-8844, toll-free: 1-800-332-6347.

Do not submit unsolicited documentation.

The paper application must be received by 5 PM on the closing date for the recruitment. 

TTY Users: call via Maryland Relay, 1-800-925-4434.

As an equal opportunity employer Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity.

Bilingual applicants are encouraged to apply.

We thank our Veterans for their service to our country, and encourage them to apply.