OFFICE SECRETARY II

Worcester County Assessments Office

One West Market Street

Room 1202

Snow Hill, Maryland  21863

·         Provides secretarial support to the Supervisor and Assistant Supervisor of the county.

·         Acts as an intermediary for the Supervisor, maintaining frequent contact with the public, tax representatives and other officials.

·         Uses word processing, database, spreadsheet or desktop publishing computer software applications in order to prepare reports, charts, graphs or other documents.

·         Drafts and types routine and complex correspondence, manuscripts, reports and other documents using a typewriter or personal computer.

·         Answers internet inquiries in a timely fashion or distributes queries to appropriate staff members for resolution.

·         Provides information to callers in regard to laws, rules, regulations, procedures, policy and operations of the Department.

·         Explain, on a daily basis, the Assessment appeals process to help property owners understand the office functions, the assessment cycle, appeals process (all levels), valuation, tax credits or any other pertinent information through phone calls, in person or on line.

·         Log in all appeals by data entry into the AAVS system.

·         Create a scheduled appeal notice, appeal documentation sheet, worksheet and hearing docket for all assessors.

·         Schedule all hearings and maintain the dockets.

·         Assists in supervising lower level clerical employees that functions are performed in the absence of the Office Manager and Assistant Office Manager.

Education: Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: Two years performing secretarial or clerical work involving typing duties.

Notes:

1. Additional secretarial or clerical experience may be substituted on a year-for-year basis for the required education.

2. Thirty credit hours with a major in secretarial science or office technology from an accredited college may be substituted at the rate of thirty credits for one year of experience for up to two years of the required experience.

3. Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer in Administration classifications or Administrative, Clerical, or Office Services specialty codes in the Administrative Support field of work on a year-for-year basis for the required experience.  

Knowledge of policies and practices used in a local assessments office.

Clerical or technical experience in processing assessments records and forms.

Experience working with computers and different software including Microsoft Office and entering data into a data base system.

Experience working with the public via telephone and in person.

Demonstrated ability to accurately type on a keyboard of a personal computer at a minimum of forty words per minute may be required, depending on the specific requirements of the position.

Upon appointment, persons possessing a real estate broker or sales license, or a license to sell insurance, will be required to put same in an "Inactive" status.

3. Employees are prohibited from participating in any outside activity, including private appraisals, which may be deemed a conflict of interest by the Director of the Department of Assessments and Taxation.

Please make sure that you provide sufficient information on your application (and on separate pages, if necessary) to show that you meet the qualifications for this recruitment.  All information concerning your qualifications must be submitted by the closing date.  We will not consider information submitted after this date.  Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the employment (eligible) list for at least one year. 

Please read the job announcement in its entirety before applying for this recruitment.  Applicants must meet all minimum qualifications to be considered, and to appear on the list of people eligible for hire.

The examination will consist of a rating of your education, training and experience as presented on your application and as they relate to the requirements of the position.

STATE OF MARYLAND BENEFITS

Resumes will NOT be accepted in lieu of completing the online or paper application.  Online application process is STRONGLY preferred.  If online access is not available, you may submit a paper application and resume to:  Department of Assessment and Taxation, Attn:  Human Resources Department, Room 511, 300 W. Preston Street, Baltimore, MD  21201.

Applications must be received by the closing date.  If you have any questions, please contact Human Resources at 410-767-1140.

TTY Users: call via Maryland Relay

We thank our Veterans for their service to our country, and encourage them to apply.

Bilingual applicants are encouraged to apply.

As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity.