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OFFICE SECRETARY III

Recruitment #18-001362-0066

Introduction

This is a position Specific Recruitment for the State Department of Assessments and Taxation, Real Property Division, Baltimore City Office.  The resulting eligible list will be used for this position only.  Interested persons will need to reapply for future recruitments in this classification.

GRADE

10

LOCATION OF POSITION

Department of Assessments and Taxation for Baltimore City

6 Saint Paul Street

11th Floor

Baltimore, Maryland  21202-1608

Main Purpose of Job

To serve as Administrative Assistant to the Supervisor and Assistant Supervisor of Assessments, by facilitating the flow of work through their offices.

POSITION DUTIES

Provides secretarial support to the Supervisor and Assistant Supervisor of the county.

Acts as an intermediary for the Supervisor, maintaining frequent contact with the public, tax representatives and other officials.

Provides information to callers in regard to laws, rules, regulations, procedures, policy and operations of the Department. Answer Taxpayer questions, on a daily basis, the Assessment appeals process to help property owners understand the office functions, the assessment cycle, appeals process (all levels), valuation, tax credits or any other pertinent information through phone calls, in person or on line.

Set up hearings, meetings, appointments, etc. as needed by the Supervisor and Assistant Supervisor.

Track and sort 1st level appeals and timeliness of appeals.

Prepares and send letters for untimely appeals and acknowledgement receipt of Petition for the Reviews Process.

Maintain and record PTAAB & MTC lists, schedules and decisions and forward to appropriate assessor staff.

Answers routine questions from the public with regard to exemption law and policy.

Log, track, research and prepare decision letters.

Tracks and organizes personnel information, human resource forms, and mileage reports for the entire staff.

Process all incoming mail and sort for distribution within the office.

MINIMUM QUALIFICATIONS

Education: Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: Three years performing secretarial or clerical work involving typing duties.

Notes: 

1. Additional secretarial or clerical experience may be substituted on a year-for-year basis for the required education.

2. Thirty credit hours with a major in secretarial science or office technology from an accredited college may be substituted at the rate of thirty credits for one year of experience for up to two years of the required experience.

3. Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer in Administration classifications or Administrative, Clerical, or Office Services specialty codes in the Administrative Support field of work on a year-for-year basis for the required experience.  

DESIRED OR PREFERRED QUALIFICATIONS

Knowledge of policies and practices used in a local assessments office.

Clerical or technical experience in processing assessments records and forms.

Experience working with computers and different software including Microsoft Office and entering data into a data base system.

Experience working with the public via telephone and in person.

LIMITATIONS ON SELECTION

Candidate must be willing to work at the Baltimore City Assessments Office.

SPECIAL REQUIREMENTS

Demonstrated ability to accurately type on a keyboard of a personal computer at a minimum of forty words per minute may be required, depending on the specific requirements of the position.

SELECTION PROCESS

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment.  All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year. 

EXAMINATION PROCESS

Please read the job announcement in its entirety before applying for this recruitment. Applicants must meet all minimum qualifications to be considered, and to appear on the list of people eligible for hire. The examination will consist of a rating of your education, training and experience as presented on your application and as they relate to the requirements of the position. The supplemental questions will be used as part of the rating process.

BENEFITS

FURTHER INSTRUCTIONS

Resumes will NOT be accepted in lieu of completing the online or paper application.  Online application process is STRONGLY preferred.  If online access is not available, you may submit a paper application and resume to:  Department of Assessment and Taxation, Attn:  Human Resources Department, Room 511, 300 W. Preston Street, Baltimore, MD  21201.

Applications must be received by the closing date.  If you have any questions, please contact Human Resources at 410-767-1140.

TTY Users: call via Maryland Relay

We thank our Veterans for their service to our country, and encourage them to apply.

Bilingual applicants are encouraged to apply.

As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity.



Click on a link below to apply for this position:

Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online
View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here.
Apply via Paper Application. You may also download and complete the Paper Application here.