OFFICE CLERK II

This is a Position Specific-Recruitment for the Department of Human Services, Baltimore City Department of Social Services (BCDSS).

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Department of Human Services

Baltimore City Department of Social Services (BCDSS).

Division of Administrative Operation-Baltimore City

428 E. Preston Street

Baltimore, MD 21202

This position serves as a Lead Worker to the Baltimore City Closed Records within the Department of Human Services (DHS), Division of Administrative Operations (DAO), assists and trains staff with filing case records, ODO materials, and accesses and compares information from CARES and Services systems.

Receives and reviews closed records and ODO materials.

Assigns case files; interfiles incoming mail and other confidential procedures; retrieves case records; responds to telephone inquires.

Performs Quality Assurance of records and materials to ensure accurately filed; prepares accession sheets for the Archives and The Records Management Center.

Reviews records for misfiles and interfiles case records that have been misfiled.

Prepares ODO materials for destruction in compliance with the Department of General Services record detention and disposal schedule.

Packs and label boxes for the Records Management Center.

Assists and trains new staff on procedures to access and compare information from all systems needed to develop automated accession sheets and records request.

Obtains required information in reference to customers from other agencies systems to determine eligibility; and performs other related duties as assigned.

Please read the job announcement in its entirety before applying for this recruitment. Applicants must meet all minimum (and selective) qualifications to be considered, and to appear on the list of people eligible for hire.

Education: Completion of the eighth grade.

Experience: One year experience performing clerical duties in an office environment. 

Notes:  

1. Additional experience performing clerical duties may be substituted on a year-for-year basis for the required education.

2. Graduation from an accredited high school or possession of a high school equivalency certificate may be substituted for six months of the required experience.

3. Six months clerical training with three courses in subjects such as keyboarding, clerical math, word processing, spreadsheets, data base, graphics presentation, proofreading, or office etiquette may be substituted for six months of the required experience.

4. Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer in Administration classifications or Administrative, Clerical or Office Services specialty codes in the Clerical Support field of work on a year-for-year basis for the required experience.

Strong preference will be given to applicants that possess the following preferred qualification(s). Include clear and specific information on your application regarding the qualifications. 

The ideal candidate will possess the following:

1. One year of experience performing records processing, filing and retention duties.

2. One year of experience using Microsoft Office Suite (Word, Excel, and PowerPoint for example), Google Suite (Google Sheets, Google Docs, Gmail, Google Calendar, and Google Voice).

3. Requires ability to lift 50 lbs or more (heavy boxes and files), reach, bend and kneel.

4. One year of experience in customer services.

NOT APPLICABLE.

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment.  All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. 

Successful candidates will be ranked as Best Qualified, Better Qualified or Qualified and placed on the employment (eligible) list for one year.

The resulting certified eligible list for this recruitment may be used for similar positions in this or other State agencies. 

The examination will consist of a rating of your education, training, and experience as presented on your application and as they relate to the requirements of the position.  You may be asked to complete a supplemental questionnaire. The supplemental questionnaire may be used as part of the rating process. Therefore, it is important that you provide complete and accurate information on your application.  

For education obtained outside the U.S., a copy of the equivalent American education as determined by a foreign credential evaluation service is required prior to hire. 

STATE OF MARYLAND BENEFITS

 

The online application process is STRONGLY preferred.  If you are unable to apply online, you may mail a paper application and supplemental questionnaire to, Department of Human Services, Examination Services Unit, 311 W. Saratoga Street, Room 133, Baltimore, Maryland 21201.

All mailed documents must include the applicant's name and the job number and must be received by 5 P.M. on the closing date.  Resumes will NOT be accepted in lieu of completing the application. 

If additional information is required, the preferred method is to upload.  If unable to upload, please fax requested information only to 410-333-0882.  Only additional materials that are required will be accepted for this recruitment. All additional information must be received by the closing date and time.

If you have any questions concerning the recruitment process for this position, please call 410-767-7414.    

As an equal opportunity employer Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State's diversity. 

People with disabilities and bilingual applicants are encouraged to apply.

We thank our Veterans for their service to our country, and encourage them to apply.

TTY Users: call via Maryland Relay