OFFICE SERVICES CLERK

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Maryland Department of Health, Office of Systems, Operations and Pharmacy (OSOP), Baltimore, MD

The main purpose of this position is to provide general administrative support with data entry, sorting, batching, logging and microfilming claims and mail in the Claims Control Section of Office of Systems Operations and Pharmacy (OSOP) claims processing/mail room division. The Claims Control Section is the point of entry for the over 11 million claims for Maryland Medicaid Professional fee for service claims processing. This employee is responsible for the day to day front end processing for data entry of claims, mail processing/batch control, batch storage/output distribution, microfilm/claims retrieval and FEDEX, UPS and USPS deliveries and pickups. Individuals must have knowledge and experience performing diverse clerical duties which support agency operations that require the review, verification and interpretation of information in order to make determinations and resolve problems in accordance with policies, regulations and laws applicable to agency programs. This employee must be able to determine if the appropriate billing methodologies were followed in accordance with Maryland Medicaid policies and procedures. Individuals must be able to perform data entry functions, assist with the storage area, and mail room duties, to include sorting, processing, filing medical claims invoices or other documents pertinent to agency programs, regulations and procedures. This person is the primary source for opening, sorting, batch control, data entry, scanning and microfilming claims. Staff are responsible for following the OSOP mail room policies and procedures as it relates to claims processing and mail desk standard operating procedures in accordance with Federal and State requirements and other duties as assigned.

Education: Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: Two years of experience performing clerical duties.

Notes:

1. Additional experience performing clerical duties may be substituted on a year-for-year basis for the required education.

 2. Applicants may substitute education from an accredited college or university at the rate of thirty semester credit hours for one year of experience on a year-for-year basis for the required experience.

 3. Six months clerical training with three courses in subjects such as keyboarding, clerical math, word processing, spreadsheets, database, graphics presentation, proofreading, or office etiquette may be substituted for six months of the requires experience.

4. Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer in Administrative classifications or in Administrative, Clerical, or Office Services specialty codes in the Clerical Support field of work on a year-for-year basis for the required experience.

The preferred applicants will possess atleast:

• 2 years of experience in a mailroom setting.

Applicants who meet the minimum (and selective) qualifications will be included in further evaluation. The evaluation may be a rating of your application based on your education, training and experience as they relate to the requirements of the position. Therefore, it is essential that you provide complete and accurate information on your application.  Please report all related education, experience, dates and hours of work. Clearly indicate your college degree and major on your application, if applicable. For education obtained outside the U.S., any job offer will be contingent on the candidate providing an evaluation for equivalency by a foreign credential evaluation service prior to starting employment (and may be requested prior to interview). Complete applications must be submitted by the closing date. Information submitted after this date will not be added. Candidates may remain on the certified eligible list for a period of at least one year.

Online applications are highly recommended. However, if you are unable to apply online, the paper application may be submitted to MDH, Recruitment and Selection Division, 201 W. Preston St., Room 114-B, Baltimore, MD 21201.  The paper application must be received by 5 pm, close of business, on the closing date for the recruitment, no postmarks will be accepted.

Incorrect application forms will not be accepted.

If additional information is required, the preferred method is to upload.  If unable to upload, please fax requested information only to 410-333-5689.  Only additional materials that are required will be accepted for this recruitment. All additional information must be received by the closing date and time.

Resumes will not be accepted in lieu of a completed application.

For questions regarding this recruitment, please contact the MDH Recruitment and Selection Division at 410-767-1251. 

If you are having difficulty with your user account or have general questions about the online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division at 410-767-4850 or Application.Help@maryland.gov. 

Appropriate accommodations for individuals with disabilities are available upon request by calling: 410-767-1251 or MD TTY Relay Service 1-800-735-2258.

STATE OF MARYLAND BENEFITS

 

As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity. People with disabilities and bilingual candidates are encouraged to apply. We thank our Veterans for their service to our country.

The resulting certified eligible list for this recruitment may be used for similar positions in this or other State agencies.