OFFICE SERVICES CLERK LEAD

This is a Position-Specific Recruitment for the Department of Human Services (DHS), Baltimore City Department of Social Services.  

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Department of Human Services

Baltimore City Department of Social Services

Family Investment Administration

2000 N Broadway

Baltimore, MD 21213

The main purpose of the Office Services Clerk Lead is to assist in the administrative routine work of a Family Investment Center. Reviews and compiles payroll and attendance for all employees to submit to payroll. Handle routine correspondence and contact with units that deal with supplies, forms, equipment, and repairs.

Retrieves attendance reports daily and notifies supervisors of lateness and absenteeism.

Maintains copies of all leave slips.

Opens and distribute correspondence (US Mail, inter-agency mail) to appropriate staff.  

Building facilitator maintaining contact with the landlord and the BCDSS Building Administrator to assure health and safety compliance.

Orders supplies and forms monthly and distribute supplies upon delivery. Control and distribute key cards used to enter the building. Maintain controls for PEP compliance.

Please read the job announcement in its entirety before applying for this recruitment. Applicants must meet all minimum and selective qualifications to be considered, and to appear on the list of people eligible for hire. 

Education: Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: Three years of experience performing clerical duties.

Notes: 

1. Additional experience performing clerical duties may be substituted on a year-for-year basis for the required education.

 2. Applicants may substitute education from an accredited college or university at the rate of thirty semester credit hours for one year of experience on a year-for-year basis for the required experience.

 3. Six months clerical training with three courses in subjects such as keyboarding, clerical math, word processing, spreadsheets, data base, graphics presentation, proofreading, or office etiquette may be substituted for six months of the required experience.

4. Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer in Administrative classifications or in Administrative, Clerical, or Office Services specialty codes in the Clerical Support field of work on a year-for-year basis for the required experience.

Strong preference will be given to applicants that possess the following preferred qualifications. Include clear and specific information on your application regarding these qualifications.

The ideal candidate will possess the following:

1. One year of experience handling confidential reports and documents.

2. One year of experience handling inquires from internal and external customers.

3. One year of experience maintaining documents using word, excel, or Google docs/sheets.

4. One year of experience providing bilingual Spanish services to customers.

5. One year of experience in a Human Services Organization.

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment.  All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. 

Successful candidates will be ranked as Best-Qualified, Better-Qualified or Qualified and placed on the employment (eligible) list for one year.

The resulting certified eligible list for this recruitment may be used for similar positions in this or other State agencies. 

The assessment may consist of a rating of your education, training, and experience related to the requirements of the position.  It is important that you provide complete and accurate information on your application.  Please report all experience and education that is related to this position.   

For education obtained outside the U.S., a copy of the equivalent American education as determined by a foreign credential evaluation service is required prior to hire.  

It is imperative to list all computer and software experience on your application pertaining to your job duties

STATE OF MARYLAND BENEFITS

 

Online applications are STRONGLY preferred.

If you are unable to apply online, please send your paper application and supplemental questionnaire (if applicable) to:

Department of Human Services

Examination Services Unit

Attention:  Moses Devaprakasam

311 W. Saratoga Street, First Floor

Baltimore, Maryland 21201

Or, fax requested information to: 410-333-0882; Email moses.devaprakasam@maryland.gov ; Voice 410-767-7416, toll-free: 1-800-332-6347.

Do not submit unsolicited documentation.The paper application must be received by 5 PM on the closing date for the recruitment.  TTY Users: call via Maryland Relay, 1-800-925-4434.

As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity. People with disabilities and bilingual candidates are encouraged to apply. We thank our Veterans for their service to our country.