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OFFICE SUPERVISOR

Recruitment #18-001442-0008

GRADE

11

LOCATION OF POSITION

MDH, Washington County Health Department, Hagerstown MD

Main Purpose of Job

The main purpose of this position is to provide, review, coordinate, and manage administrative and secretarial support services for the WCHD Environmental Health Program. Primary duties are to manage secretarial and administrative functions that may require word processing, database, spreadsheet or desk top publishing computer software applications in order to prepare reports, charts, graphs, letters, receipts, or other documents. This position may enter, update, verify and retrieve data using computer database or spreadsheet software applications as required. This position may greet the public, direct them to the appropriate person within our office, retrieve telephone calls and relay messages for the entire office as needed.  This position will supervise secretarial staff.

MINIMUM QUALIFICATIONS

Education:  Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience:  Four years of experience performing clerical duties.

Notes: 1. Additional experience performing clerical duties may be substituted on a year-for-year basis for the required education.

2. Applicants may substitute education from an accredited college or university at the rate of thirty semester credit hours for one year of experience on a year-for-year basis for the required experience.

3.Six months clerical training with three courses in subjects such as keyboarding, clerical math, word processing, spreadsheets, database, graphics presentation, proofreading, or office etiquette may be substituted for six months of the required experience.

4. Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer in Administration classifications or Administrative, Clerical or Office Services specialty codes in the Administrative Support field of work on a year-for year basis for the required experience.

DESIRED OR PREFERRED QUALIFICATIONS

The preferred applicant should have the following:

  • experience organizing and managing multiple projects
  • experience leading/supervising staff in a fast-paced governmental setting
  • knowledge of the principles and practices of good office management
  • skill utilizing a variety of software packages
  • skill in organizing and completing multiple tasks with close attention to detail
  • ability to independently respond to telephone and in-person inquiries regarding routine information
  • ability to exercise good judgment, courtesy and tact in receiving callers, in giving and obtaining information, and in making proper disposition of problems
  • ability to establish and maintain effective working relationships

SELECTION PROCESS

Applicants who meet the minimum (and selective) qualifications will be included in further evaluation. The evaluation may be a rating of your application based on your education, training and experience as they relate to the requirements of the position. Therefore, it is essential that you provide complete and accurate information on your application.  Please report all related education, experience, dates and hours of work. Clearly indicate your college degree and major on your application, if applicable. For education obtained outside the U.S., any job offer will be contingent on the candidate providing an evaluation for equivalency by a foreign credential evaluation service prior to starting employment (and may be requested prior to interview). Complete applications must be submitted by the closing date. Information submitted after this date will not be added. Candidates may remain on the certified eligible list for a period of at least one year.

Online applications are highly recommended. However, if you are unable to apply online, the paper application may be submitted to MDH, Recruitment and Selection Division, 201 W. Preston St., Room 114-B, Baltimore, MD 21201.  The paper application must be received by 5 pm, close of business, on the closing date for the recruitment, no postmarks will be accepted.

Incorrect application forms will not be accepted.  If additional information is required, the preferred method is to upload.  If unable to upload, please fax requested information only to 410-333-5689.  Only additional materials that are required will be accepted for this recruitment. All additional information must be received by the closing date and time.

Resumes will not be accepted in lieu of a completed application.  For questions regarding this recruitment, please contact the MDH Recruitment and Selection Division at 410-767-1251.   If you are having difficulty with your user account or have general questions about the online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division at 410-767-4850 or Application.Help@maryland.gov

Appropriate accommodations for individuals with disabilities are available upon request by calling: 410-767-1251 or MD TTY Relay Service 1-800-735-2258.

BENEFITS

FURTHER INSTRUCTIONS

The resulting certified eligible list for this recruitment may be used for similar positions in this or other State agencies.

As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity. People with disabilities and bilingual candidates are encouraged to apply. We thank our Veterans for their service to our country.