HUMAN SERVICE SPECIALIST II

This recruitment is limited to current employees of Department of Human Services, Office of Budget and Finance, Division of Accounting Operations employees.

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Department of Human Services

Office of Budget and Finance

Division of Accounting Operations Unit

311 W. Saratoga Street

Baltimore, MD  21201-3500

This position within the Department of Human Service, Office of Budget and Finance, Division of Accounting Operations is responsible for receiving, analyzing, and appropriately processing Interim Assistance Reimbursements (IAR) of General Assistance (GA), Public Assistance to Adults (PAA), Temporary Cash Assistance (TCA) and Temporary Disability Assistance Program (TDAP) benefits paid to disabled adults that have applied for and are awaiting the approval of Supplemental Security Income (SSI), and to ensure the Agency maximizes reimbursement of all interim assistance issued to disabled adults subsequently found eligible for Federal disability benefits.

Receives and documents IAR/SSI cases from assigned Local Departments of Social Services (LDSS) for SSI processing; interprets and applies Federal regulations, requirements, policies, and procedures related to the appropriate adjudication of assigned cases; acknowledges and processes daily written communications received from the Social Security Administration (SSA) through the Federal Government to Government Online Services System (GSO), and makes appropriate follow-up actions; creates and maintains ongoing IAR/SSI case status utilizing a ledger tracking system, noting any requests, issues and outstanding challenges; communicates and collaborates with Family Investment Administration (FIA) Coordinators, Cares Fiscal, Accounting Operations, and the Office of Budget and Finance as needed to resolve IAR/SSI case related issues; scans all communications and other program related documents into the Electronic Contents Management Systems (ECMS) database; analyzes and reports on a variety of IAR/SSI cases; and performs other related duties as assigned.

Please read the job announcement in its entirety before applying for this recruitment. Applicants must meet all minimum qualifications to be approved and appear on the list of candidates eligible for hire. It is imperative to list all computer and software experience on your application pertaining to job duties 

Education: A Bachelor’s degree from an accredited college or university.

Experience: One year of experience in the administration of a human services program or experience conducting studies and analyses of programs, procedures, practices and organizations.

Notes:

1. Additional professional or technical experience in the administration of a human services program or experience conducting studies and analyses of programs, procedures, practices and organizations may be substituted on a year-for-year basis for the required education.

2. Applicants may substitute education at the graduate level at an accredited college or university in a human services related field at the rate of 30 semester hours per year for the required experience.

3. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer in Administrative Officer classification or Administrative Office specialty codes in the General, Administrative, Clerical and Office Services field of work on a year-for-year basis for the required experience and education.

Strong preference will be given to applicants that possess the following preferred qualification(s). Include clear and specific information on your application regarding the qualifications.

One year proficient computer experience in MS Office Suites: Excel, Word, and Access.  

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment.  All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best-Qualified, Better-Qualified, or Qualified and placed on the employment (eligible) list for at least one year.

The assessment may consist of a rating of your education, training, and experience related to the requirements of the position.  It is important that you provide complete and accurate information on your application.  Please report all experience and education that is related to this position.   

For education obtained outside the U.S., a copy of the equivalent American education as determined by a foreign credential evaluation service is required prior to hire.

All information concerning your qualifications must be submitted by the closing date.  We will not consider information submitted after this date. 

It is imperative to list all computer and software experience on your application pertaining to your job duties. 

The incumbent in this position is a member of a covered bargaining unit and will be required to pay a bi-weekly service fee to the exclusive representative of the bargaining unit.

STATE OF MARYLAND BENEFITS

Online applications are STRONGLY preferred.  If you are unable to apply online, please send your paper application and supplemental questionnaire (if applicable) to:

Department of Human Services

Examination Services Unit

Attention: Kendra Young

311 W. Saratoga Street, First Floor

Baltimore, Maryland 21201

Or, fax requested information to: 410-333-0882; Phone: 410-767-7199; Email kendra.young@maryland.gov.

For questions concerning this position, please email kendra.young@maryland.gov.

Do not submit unsolicited documentation.  Resumes and copies of diplomas are not required for this examination process.

The paper application must be received by 5 PM on the closing date for the recruitment. 

As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity. People with disabilities and bilingual candidates are encouraged to apply. We thank our Veterans for their service to our country.

TTY Users: call via Maryland Relay, 1-800-925-4434.